Field Services Engineer
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Job Location:
Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Field Service Engineer
Due to the nature of the role you must be an Australian Citizen and hold an active NV1 security clearance and willing to undergo an OSA (Organisational Suitability assessment)
Multiple positions available across: VIC ACT WA and QLD
Life Days are the Leidos way of recognising that we all need extra time to take care of life. By working slightly more than the minimum weekly hours (2 hours per week for full-timers) you can accrue up to 12 days of leave per year.
Do work that matters
Protect Australias digital frontlines.
At Leidos Australia were professionals who thrive on tackling complex challenges and delivering mission-critical outcomes for Defence Intelligence and Federal Government customers.
Your New Role And Responsibilities
We are looking for an End User Computing (EUC) experienced individual who is looking to kick-start their career. If you have experience in hardware SOE or networking and youre looking for a career path within a growing sector wed love to hear from you! Your daily duties will involve advising on technical requirements for products and services supporting hardware as well as providing guidance on laptops imaging and mentoring junior staff.
Ideally candidates should possess the following:
Perform technical on boarding for new-starters
Schedule travel as required
Create manage and resolve request tickets
Perform troubleshooting for connectivity networks cabling gateway
Engage with the established Leidos Support Team for escalations
Knowledge transfer to stakeholder to enable self-service
Apply standard procedures
Maintain safe and healthy work environment by following and enforcing site environmental health and safety (EHS) policies and procedures; complying with applicable Work Health Safety (WHS) Act standards.
Interstate travel may be required.
Self-motivated customer focused with excellent communication skills.
Ability to work under pressure in order to meet deadlines.
Experience within the security industry would be highly desirable.
Experience with customer timely completion of service requests.
Carry out repairs improvements and assist with preventative maintenance.
Work to address customer issues taking them to full resolution
Actively work within the team to improve performance in terms of service delivery
Provide customer support onsite.
Diagnose equipment faults/problems and provide timely repair solutions.
Attend ongoing training to up-skill and improve product knowledge.
What Youll Bring To Make An Impact
Ideally the successful candidate will have:
Experience in a similar role
Recognised qualifications in technical equipment maintenance andmanagementOR equivalent level of demonstrable competence.
Valid Drivers Licence
Sound knowledge of EUC principals and technical concepts
NV1 Security Clearance with active OSA or willing to undergo an OSA (Organisational Suitability assessment)
Desirable:
Experience in the daily use of managing IT hardware and software.
Experience in Networks troubleshooting and fault-finding.
Experience in the use of a Service Management System
Overall competence in standard maintenance and logistic support disciplines.
Ability to effectively manage multiple concurrent activities while understanding and managing priorities dependencies and risk
Strong in resources coordination
Strong planning and organising skills
Strong reporting and analytical skills with attention to details
Proven experience in EUC Networking Intelligence or SOE.
Next Steps
To apply for this role follow the links or apply via our Careers page.
Recruitment process 1 virtual interview and/or 1 face-to-face & background checks.
Applicants may also need to meet International Traffic in Arms Regulations (ITAR) certain circumstances this can place limitations on persons who hold dual nationality permanent residency or are former nationals of certain countries as per ITAR 126.1.
We are committed to making our recruitment process accessible to all candidates. Please contact our Careers team if youd like to discuss any additional support during your application or throughout the recruitment process.
If youre looking for comfort keep scrolling. At Leidos we outthink outbuild and outpace the status quo because the mission demands it. Were not hiring followers. Were recruiting the ones who disrupt provoke and refuse to fail. Step 10 is ancient history. Were already at step 30 and moving faster than anyone else dares.
Come break things (in a good way). Then build them smarter.
Were the tech company everyone calls when things get weird. We dont wear capes (theyre a safety hazard) but we do solve high-stakes problems with code caffeine and a healthy disregard for how its always been done.
Original Posting:
For U.S. Positions: While subject to change based on business needs Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
Pay Range:
The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job education experience knowledge skills and abilities as well as internal equity alignment with market data applicable bargaining agreement (if any) or other law.
Required Experience:
IC
Key Skills
- Active Directory
- Technical Documentation
- Windows
- On-Site Support
- Test Equipment
- Linux
- Internet
- Preventive Maintenance
- Technical Assistance
- Troubleshoot
- Problem Resolution
- Setup
- hardware
- Technical Support
- UNIX
About Company
Leidos is an innovation company rapidly addressing the world's most vexing challenges in national security and health. Our 47,000 employees collaborate to create smarter technology solutions for customers in these critical markets.
