Customer Operations Programme Manager

Manchester - UK

Yearly Salary: £ 48987 - 61234

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Location: Hybrid/London or Manchester

Salary: Londonper annum / Nationalper annum

Hours: 36 per week

Contract Type: Fixed Term Contract until November 2026

Were looking for a Customer Operations Programme Manager to take the operational lead for our Home Ownership team and play a pivotal role in driving performance across the this role youll be at the heart of multiple operational programmes expertly managing and tracking progress to ensure actions are delivered on time and performance is always visible and well understood. Your ability to maintain accurate oversight and strong programme management will be essential in sustaining high operational standards while keeping customer needs firmly at the centre of every decision.

Youll work closely with key stakeholders building strong relationships to ensure collaboration is effective and operational issues are addressed swiftly escalated appropriately and resolved with confidence. Producing clear engaging and informative reports will be a core part of your work helping teams understand performance progress and priorities at a glance.

Youll bring substantial experience in managing multiple programmes in parallel a strong grasp of project and programme governance and a proven ability to communicate influence and collaborate across teams. An eye for detail alongside experience of working to brand guidelines and internal standards will ensure everything you deliver is both impactful and consistent.

If you thrive in a fast-paced environment and enjoy bringing structure clarity and momentum to complex operations this is an opportunity to make a real difference.

If this sounds like an opportunity for you then please review the full role profile and behaviours before applying Customer Operations Programme Manager and Behaviours & Mandatory Accountabilities OD level 4.

Salaries are just the starting point. Here at Clarion were dedicated to rewarding hard work and commitment and providing benefits that support you and your lifestyle -dive in and find out morehere.

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Closing Date: Monday 19th January 2026 at midnight.

Interviews will take place in early February 2026.

This is a hybrid role with a base location at our offices in London or Manchester. Candidates will be expected to work from the office at least 2 days a week.

If you live outside the M25 your salary will be based on your location and aligned to the National pay scale.

You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.

Applicants must be able to travel across the region as required.

This vacancy may close without notice.

Required Experience:

Manager

Location: Hybrid/London or ManchesterSalary: Londonper annum / Nationalper annumHours: 36 per weekContract Type: Fixed Term Contract until November 2026Were looking for a Customer Operations Programme Manager to take the operational lead for our Home Ownership team and play a pivotal role in driving...