Senior Content Manager

About Lumon

Lumon is a leading foreign currency exchange and international payments company that enables effortless overseas payments and corporate currency risk management by bringing together people technology and expertise.

Within the Corporate division we help companies expand their global operationswhether that involves paying international suppliers and staff receiving funds from overseas clients or managing currency risk in their balance sheets.

As part of our Private division we support individuals in completing complex overseas property transactions seamlessly through a combination of great value exceptional service and deep expertise in foreign exchange markets.

Backed by Pollen Street Capital a leading UK private equity fund Lumon is achieving high revenue and profit growth with an ambitious vision: to build the worlds most trusted currency partner. We believe that helping people and companies achieve their goals is far more valuable than simply moving their money.

The Role

Were looking for a proven motivated and creative Senior Content Manager to join our Marketing team. Content sits at the heart of our growth strategy. You will be responsible for translating our brand messaging into highperforming campaigns that support both our Private and Corporate divisionsdriving new business and increasing engagement with existing clients.

Reporting directly to the CMO you will lead a talented internal content team as well as a network of freelancers to create relevant and engaging content across social web print and email. This is a critical and highvisibility role offering substantial exposure to executive leadership and ongoing professional development within a collaborative supportive and inclusive culture.

Key Responsibilities

DaytoDay

• Define develop and deliver a clear and compelling content and editorial strategy across all touchpoints.

• Lead mentor and develop a highperforming content team (two Content Executives freelance copywriters).

• Help set Marketing team priorities advocating for content as a key driver of growth and retention.

• Lead the development of our website ensuring alignment across technology SEO and content teams.

• Champion a testandlearn culture using experimentation and A/B testing to continuously improve engagement.

• Define KPIs and use data to iterate on content topics and formats across both Private and Corporate audiences.

• Manage content investment including freelance resources.

• Ideate and provide messaging and creative direction for marketing campaigns.

• Build content strategies aligned to campaign goalsgoal first channel second.

• Conduct planning and research bringing in the right expertise to generate engaging ideas.

• Partner with stakeholders across frontoffice revenue teams compliance technology and marketing to ensure content aligns with business goals.

• Experiment with AI tools to scale content creation efficiently and coach the team in their use.

• Act as the internal content champion ensuring all output is on brand accurate and high quality.

• Maintain consistency of tone of voice and positioning across all content formatsfrom whitepapers to social posts.

What Experience Youll Need

• 3 years experience in marketing content.

• Previous experience in financial servicesideally FX.

• Proven ability to put the customer at the heart of datadriven decisionmaking and weekly commercial optimisation.

• Commercially savvy with a strong bias for action.

• Strong relationshipbuilding and stakeholdermanagement skills.

• High levels of ambition curiosity low ego strong work ethic and a track record of enabling team success.

• Creative energetic innovative proactive and resourceful approach.

• Demonstrated success delivering omnichannel campaigns.

• Exceptional attention to detail and copywriting skills; excellent written and spoken English.

• Ability to analyse data to drive marketing effectiveness.

• Project and event management experience.

What can we offer you

Lumon is proud to be an Equal Opportunity Employer. We are committed to equal employment opportunity regardless of race colour ancestry religion sex sexual orientation age marital status disability or gender identity.

If you consider yourself to have a disability or require any reasonable adjustment during the recruitment process or within the workplace please highlight this at the earliest opportunity we will provide appropriate support to you throughout the process.