System Administrator
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Job Location:
Cebu City - Philippines
Monthly Salary:
Not Disclosed
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
Overview:
The System Administrator will support and maintain our Salesforce ecosystem and adjacent technologies (Domo BI Microsoft 365 Intune MuleSoft and other enterprise systems). This role ensures stability security and scalability of the companys cloud infrastructure and integrations that enable clinical operational and analytics workflows across a global user base.
This position will be instrumental in managing user access system performance and cross-system integrations while collaborating with onshore technical teams to support a 24/7 healthcare operation.
Key Responsibilities:
Salesforce Platform Administration
- Manage user provisioning role hierarchies permission sets and SSO configurations.
- Maintain Salesforce orgs sandboxes and metadata including object schema validation rules and automation flows.
- Oversee data hygiene deduplication and data import/export processes using Data Loader or APIs.
- Schedule and monitor daily/weekly system health checks and backups.
- Support CRM integrations (e.g. Outlook HubSpot Domo MuleSoft APIs).
Systems Integration & Middleware
- Support end-to-end integrations between Salesforce Kinnser/WellSky CarePort and Microsoft environments using MuleSoft or custom APIs.
- Troubleshoot integration failures across Domo Paylocity and cloud-based data pipelines.
- Collaborate with the Data & Integration Manager to maintain secure data synchronization across platforms.
Microsoft & Enterprise Environment
- Administer Microsoft 365 and Intune environments managing identity devices and endpoint compliance.
- Maintain Azure AD connectors and SSO configurations for Salesforce and Domo.
- Support JumpCloud and Workspace ONE (if applicable) for remote device management and access control.
Security & Compliance
- Enforce HIPAA and SOC 2aligned data security standards across all platforms.
- Monitor audit logs suspicious access attempts and user anomalies.
- Manage MFA enforcement encryption protocols and compliance documentation.
Operational Support & Automation
- Maintain automation scripts (Python PowerShell or Flow) to optimize repetitive admin tasks.
- Monitor system queues dataflows and job schedules for failure prevention.
- Create and maintain internal IT documentation and SOPs for offshore/onshore alignment.
Qualifications:
Required
- 3 years of Salesforce Administration experience (preferably in Healthcare or Enterprise SaaS environment).
- Familiarity with Domo or equivalent BI platforms (Tableau Power BI etc.).
- Experience managing Microsoft 365 Azure AD or Intune environments.
- Knowledge of APIs data integrations and middleware (MuleSoft or similar).
- Strong understanding of role-based access audit logging and data protection best practices.
Preferred
- Salesforce Certified Administrator or Advanced Administrator.
- Experience with healthcare systems (e.g. Kinnser/WellSky CarePort).
- Scripting ability (Python SQL PowerShell).
- Prior offshore or distributed team experience.
Select VoiceCom is an American and Australian-owned company providing call center services. While our main goal is to provide first-class service to all of our clients this is directly linked to our goal of providing a great work environment that our employees can be proud of. We want all of our employees to proudly say I work at Select VoiceCom and think its a great place to work! The owners and managers at SVC care about their employees and listen to their feedback. All of our company decisions take into account how they will affect our employees and what we can do to make them beneficial for our employees.
If you are considering a move from your current job or want to build a new career with an opportunity to learn and grow then we urge you to apply at Select VoiceCom today and join the growing SVC family. You wont regret it!
Key Skills
- Active Directory
- VMware
- Computer Networking
- Microsoft Windows Server
- Solaris
- Windows
- Linux
- SAN
- Shell Scripting
- System Administration
- Dns
- CentOS
