Remote Client Assistance Specialist
Share
Job Location:
Salt Lake, UT - USA
Yearly Salary:
$ 32500 - 52500
Posted on:
3 days ago
Vacancies:
1 Vacancy
Job Summary
Role Overview
We are seeking client-focused enthusiastic individuals who enjoy assisting others and managing multiple tasks. You will support clients by coordinating reservations and related services such as lodging activities transportation and event-based arrangements.
This is well suited for individuals who communicate clearly stay organized and are comfortable working independently in a remote environment while collaborating with a team.
Key Responsibilities
- Assist clients with organizing and coordinating personalized plans
- Research compare and confirm reservation options using approved systems
- Provide accurate information and thoughtful recommendations based on client preferences and budget
- Communicate professionally and clearly with clients through email phone and messaging platforms
- Manage updates changes and service-related concerns in a timely manner
- Maintain detailed and accurate client records and documentation
- Participate in required training meetings and professional development
What We Offer
- Fully remote
- Flexible scheduling
- Ongoing training
- Access to incentive programs and special perks
- Supportive and collaborative team culture
Required Qualifications
- Legal eligibility to work (citizenship in the United States United Kingdom Mexico Australia or Spain)
- Strong English communication skills
- Smartphone with internet access (computer is also recommended)
- Strong organizational time-management and customer service skills
Key Skills
- Customer Service
- Client Expectations
- Client Requirements
- Client Support
- Action Plans
- Issue Resolution
- Account Management
- Client Relationships
- Service Delivery
- Client Service
- Client Satisfaction
- Client Management
- Procedures
- Service Level Agreements
- New Clients
