With Relocation Support- German Speaking Customer Advisor in Lisbon

Lisbon - Portugal

Monthly Salary: Not Disclosed

Posted on: 2 days ago

Vacancies: 1 Vacancy

Job Summary

Key Responsibilities

Provide timely and professional responses to customer inquiries via phone email and chat.
Assist customers with product-related questions order issues and technical support.
Resolve customer concerns and escalate complex matters to the relevant teams.
Deliver clear and effective solutions to ensure customer satisfaction.
Maintain accurate records of customer interactions and resolutions in the CRM system.

What We Are Looking For

Fluency in German (C2 level) with strong English communication skills (B2 level or higher).
Strong problem-solving abilities and excellent communication skills.
Flexibility to work in rotational shifts including night shifts and weekends.
No experience necessary entry-level candidates are welcome.
Must be available to work on-site in Lisbon.

What We Offer

Competitive salary with an attractive benefits package.
Private health insurance.
Paid training to help you succeed in the role.
A diverse supportive and dynamic work environment.
Opportunities for career advancement and growth within the company.

Key Responsibilities Provide timely and professional responses to customer inquiries via phone email and chat.Assist customers with product-related questions order issues and technical support.Resolve customer concerns and escalate complex matters to the relevant teams.Deliver clear and effective so...