Customer Service Support – French Speakers

Braga - Portugal

Monthly Salary: Not Disclosed

Posted on: 3 days ago

Vacancies: 1 Vacancy

Job Summary

Job Title: Customer Service Representative French Speaker

Location: Braga Portugal

Work Model: Hybrid / On-site

Employment Type: Full-time

Job Overview

We are looking for a French-speaking Customer Service Representative to join our team in Braga. The role involves providing high-quality support to customers through various communication channels while ensuring excellent customer satisfaction.

Working Schedule

Monday to Friday
Rotational shifts between 07:00 AM 07:00 PM
(or 07:00 AM 05:30 PM depending on operation needs)
Days off: Saturday & Sunday

Key Responsibilities

Handle customer inquiries via phone email or chat in French
Provide accurate information and resolve customer issues efficiently
Maintain a professional and customer-oriented approach at all times
Follow internal procedures and quality standards
Document interactions clearly in the system

Requirements

Fluent French (C1/C2) spoken and written
Good communication skills
Customer-focused mindset
Basic computer skills
Ability to work in rotational shifts
Previous customer service experience is an advantage (not mandatory)

What We Offer

Competitive salary package
Stable MondayFriday schedule
Weekends off
Hybrid / On-site work model
Supportive and multicultural work environment
Training and growth opportunities

Job Title: Customer Service Representative French Speaker Location: Braga Portugal Work Model: Hybrid / On-site Employment Type: Full-time Job Overview We are looking for a French-speaking Customer Service Representative to join our team in Braga. The role involves providing high-quality support t...