Product Specialist 5PS5 || Columbus, OH || Remote with occasional onsite

Columbus, NE - USA

Monthly Salary: Not Disclosed

Posted on: 3 days ago

Vacancies: 1 Vacancy

Job Summary

Position: Product Specialist 5/PS5

Location: Columbus OH

Visa: Any Visa except CPT TN and GC (PP number is mandatory to fetch I94)

Interview Type: webcam interview

Interview: Teams

Remote although will need to attend occasional meetings on site

Columbus Ohio candidates preferred

Years of Relevant Experience: 7 years

Preferred Education: Bachelors Degree in Computer Science Information Technology Computer Engineering or a closely related field.

Job Description:

Create and manage changes to the system without interruption to the user

Modify/configure the system to increase benefits and usability

Daily administration and support of Salesforce including but not limited to managing multiple user setups permission groups customization of objects fields record types page layouts and validations

CRUD management & maintenance of user & system licenses

Communicate with users regarding new features enhancements and changes to the system

Monitor usage and mentor users/groups needing assistance

Continually seek ways to further enhance the end-user experience

Document company processes and workflows

Develop process documentation and field maps

Create new processes and associated reporting

Import data as appropriate

Monitor and manage exception logs for back-end system integration with SFDC

Monitor maintain & improve data quality

Create & maintain dashboards

Create & maintain reports including folder maintenance

Mandatory skills

Administrator certification is required

Bachelors degree in information technology or related field

Excellent analysis and problem-solving skills

Detail oriented and self-starter with strong written and interpersonal skills

Ability to work independently as well as part of a team

Great communication skills with enthusiastic personality

Certifications or Desired skills if any

Salesforce

Salesforce Service Cloud

Salesforce Shield

Drawloop

Copado

ezProtect

OwnBackup backups and seeding

Metazoa Snapshot

Nice To Have Skills: Strong work ethic/Time & attendance punctuality

Qualifying questions if any: Candidates in Columbus OH - preferred

Skills	Required / Desired	Required Amount of Experience in years
Administrator certification is required	Required
Bachelors degree in information technology or related field	Required
Experience working administration and support of Salesforce including but not limited to managing multiple user setups permission groups	Required	5
Experience CRUD management & maintenance of user & system licenses	Required	5
experience Monitoring and manaing exception logs for back-end system integration with SFDC	Required

Position: Product Specialist 5/PS5 Location: Columbus OH Visa: Any Visa except CPT TN and GC (PP number is mandatory to fetch I94) Interview Type: webcam interview Interview: Teams Remote although will need to attend occasional meetings on site Columbus Ohio candidates preferred Years of...