Job Title: Commercial Relationship Manager
Location-New Hampton NY
Salary-$130000 annually
Summary / Objective The Commercial Relationship Manager is responsible for developing and maintaining long-term business relationships to drive sales growth within commercial markets. This role focuses on generating new business while strengthening existing relationships with commercial facility directors property managers general managers C-suite decision-makers and other industry leaders.
Target industries include commercial real estate hospitality healthcare education municipal governments and other large-scale commercial facilities. Experience in the restoration industry is required. The position emphasizes cultivating strong referral and trade partner relationships through market analysis targeted outreach and a consultative sales approach to convert prospects into long-term clients.
Essential Duties and Responsibilities -
Develop and manage a portfolio of commercial accounts with a high likelihood of utilizing services during damage events or environmental disasters
-
Build and maintain relationships with key decision-makers including facility executives property managers and commercial clients
-
Manage the full sales cycle from prospecting through closing ensuring a seamless customer experience
-
Conduct in-person sales meetings using a consultative approach to assess client needs and provide tailored solutions
-
Schedule and manage client appointments and interactions efficiently
-
Maintain clear professional communication with internal teams and external partners
-
Provide exceptional post-sale support to strengthen customer satisfaction and retention
-
Meet or exceed monthly sales targets and performance goals
-
Prepare and maintain detailed sales activity and performance reports
-
Identify new business development opportunities and growth strategies
-
Establish and strengthen relationships with insurance professionals facility managers real estate professionals and other referral sources
-
Collaborate closely with project managers and operational teams to ensure service excellence
-
Participate in industry trade organizations and networking events to promote company services
-
Deliver presentations to small and large groups as needed
-
Uphold company values while maintaining a professional and positive demeanor
Competencies -
Proficiency with computers mobile platforms MS Office (Word Excel PowerPoint) and Google Workspace
-
Excellent verbal and written communication skills
-
Strong interpersonal and customer service abilities
-
Effective time management and organizational skills
-
Strong analytical and problem-solving capabilities
-
Ability to manage multiple priorities in a fast-paced environment
-
Self-motivated and results-driven
Job Requirements -
Bachelors degree or equivalent professional experience
-
Minimum of 2 years of B2B sales experience preferably in a service-based industry
-
At least 2 years of experience managing repair projects in the insurance and restoration industry
-
IICRC certifications in Water Fire and Mold Restoration (required)
-
Project Management certifications or training preferred
-
Proven experience developing and managing commercial accounts particularly in real estate healthcare education or hospitality
-
Strong marketing and customer service skills
-
Professional appearance and demeanor
-
Ability to work flexible hours including occasional evenings and weekends
-
Willingness to travel outside the immediate operating area as needed
-
Must be able to pass a background check
Compensation & Benefits -
Competitive base salary plus commission
-
Medical dental and vision insurance
-
Aflac and Long-Term Disability (LTD)
-
401(k) retirement plan
-
Company-provided uniform vehicle cell phone and laptop
Job Title: Commercial Relationship Manager Location-New Hampton NY Salary-$130000 annually Summary / Objective The Commercial Relationship Manager is responsible for developing and maintaining long-term business relationships to drive sales growth within commercial markets. This role focuses on gene...
Job Title: Commercial Relationship Manager
Location-New Hampton NY
Salary-$130000 annually
Summary / Objective The Commercial Relationship Manager is responsible for developing and maintaining long-term business relationships to drive sales growth within commercial markets. This role focuses on generating new business while strengthening existing relationships with commercial facility directors property managers general managers C-suite decision-makers and other industry leaders.
Target industries include commercial real estate hospitality healthcare education municipal governments and other large-scale commercial facilities. Experience in the restoration industry is required. The position emphasizes cultivating strong referral and trade partner relationships through market analysis targeted outreach and a consultative sales approach to convert prospects into long-term clients.
Essential Duties and Responsibilities -
Develop and manage a portfolio of commercial accounts with a high likelihood of utilizing services during damage events or environmental disasters
-
Build and maintain relationships with key decision-makers including facility executives property managers and commercial clients
-
Manage the full sales cycle from prospecting through closing ensuring a seamless customer experience
-
Conduct in-person sales meetings using a consultative approach to assess client needs and provide tailored solutions
-
Schedule and manage client appointments and interactions efficiently
-
Maintain clear professional communication with internal teams and external partners
-
Provide exceptional post-sale support to strengthen customer satisfaction and retention
-
Meet or exceed monthly sales targets and performance goals
-
Prepare and maintain detailed sales activity and performance reports
-
Identify new business development opportunities and growth strategies
-
Establish and strengthen relationships with insurance professionals facility managers real estate professionals and other referral sources
-
Collaborate closely with project managers and operational teams to ensure service excellence
-
Participate in industry trade organizations and networking events to promote company services
-
Deliver presentations to small and large groups as needed
-
Uphold company values while maintaining a professional and positive demeanor
Competencies -
Proficiency with computers mobile platforms MS Office (Word Excel PowerPoint) and Google Workspace
-
Excellent verbal and written communication skills
-
Strong interpersonal and customer service abilities
-
Effective time management and organizational skills
-
Strong analytical and problem-solving capabilities
-
Ability to manage multiple priorities in a fast-paced environment
-
Self-motivated and results-driven
Job Requirements -
Bachelors degree or equivalent professional experience
-
Minimum of 2 years of B2B sales experience preferably in a service-based industry
-
At least 2 years of experience managing repair projects in the insurance and restoration industry
-
IICRC certifications in Water Fire and Mold Restoration (required)
-
Project Management certifications or training preferred
-
Proven experience developing and managing commercial accounts particularly in real estate healthcare education or hospitality
-
Strong marketing and customer service skills
-
Professional appearance and demeanor
-
Ability to work flexible hours including occasional evenings and weekends
-
Willingness to travel outside the immediate operating area as needed
-
Must be able to pass a background check
Compensation & Benefits -
Competitive base salary plus commission
-
Medical dental and vision insurance
-
Aflac and Long-Term Disability (LTD)
-
401(k) retirement plan
-
Company-provided uniform vehicle cell phone and laptop
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