Overview and Key Functions
We are looking for an Order and Contract Management Analyst; the ideal candidate will have experience in sales order cycle management.
The Order and Contract Management Analystposition based in Bogotá Colombia is responsible for providing timely and adequate service to internal and external customers to ensure that all requirements are met.
Key responsibilities
1. Respond to customer requests. Receive validate and process customer purchase orders appropriately.
2. Handle process and respond to customer complaints.
3. Ensure compliance with processes internal policies and DOA.
4. Monitor and manage the backlog.
5. Track the purchase order through the different stages and manage it until delivery to the customer.
6. Participate in projects focused on process efficiency.
Who Were Looking For
Technologist or professional in business administration business industrial engineering or related fields.
At least 2 years of experience in related positions.
Intermediate Excel skills and preferably knowledge of SAP.
Highly detail-oriented service-minded and assertive communicator.
Visión general y Principales funciones
Buscamos un Analista de gestión de órdenes y contratos el candidato ideal tendrá experiencia en la gestión del ciclo de orden de venta.
El puesto de Analista de gestión de órdenes y contratos con sede en Bogotá Colombia es responsable de brindar una atención oportuna y adecuada a clientes internos y externos con el fin de garantizar todos los requerimientos solicitados.
Principales responsabilidades
Brindar atención a los requerimientos del cliente. Recibir validar y procesar de manera adecuada las órdenes de compra de los clientes. Atender tramitar y dar respuesta a los reclamos de los clientes. Asegurar cumplimiento de procesos políticas internas y DOA. Monitorear y gestionar el Backlog. Realizar seguimiento a la orden compra en las diferentes etapas y dar gestión a la misma hasta la entrega al cliente. Participar de proyectos enfocados en la eficiencia de los procesos.
A quién estamos buscando
Prysmian as an Equal Opportunity Employer aims to attract and recruit individuals with diverse backgrounds skills and abilities. We strongly believe that diversity brings significant value at all levels of the organization increasing the possibility of capturing market opportunities and maximizing value for our customers and stakeholders. With Diversity Equity and Inclusion (DE&I) as part of our Social Ambition 2030 and a strategic pillar of our Company culture Prysmian is committed to the development of an organization that prioritizes talent where people feel respected included and free to fully express their potential just as they are.
All Managers and HRs in Prysmian are responsible for ensuring DE&I policies are respected during the recruiting process as well as recognizing and mitigating unconscious biases that must not influence our selection processes. All persons will be considered for employment without regard to their race ethnicity religion nationality origin citizenship status socio-economic status age sex gender identity or expression sexual orientation marital status disability military service or veteran status pregnancy parental leave medical conditions or any other characteristic protected by applicable federal state or local laws. Prysmian will endeavor to make a reasonable accommodation for any disclosed physical or neurological condition or disability of a qualified applicant unless the accommodation would impose an undue hardship on the operation of our business.
Visit our DE&I Page to learn more about Prysmians commitments.
Your application data will be treated according to our Data Protection Policy. If you believe you require assistance to complete this form or to participate in an interview please let us know.
Required Experience:
IC
We work to be the sustainable link to the future. For more than 140 years, our company has been leading the industry of high-technology cables & systems for energy and telecommunications. Spanning 50 countries (in North America, Europe, MEAT, LATAM, APAC), 104 plants, 25 research ... View more