Service Portfolio Manager
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Job Expectations
Build your career and Australias future
Not many people can say they are working on building Australias future. With us youll be doing just that leaving a legacy for all Australians. Plus theres equal employment great training and true flexible working arrangements.
We have an exciting opportunity at nbn for a Service Portfolio Manager to join our Integrated Network Environment Services (INES) team in Melbourne.
A bit about your role
As the Service Portfolio Manager you will be the trusted connection between INES and its customers ensuring their needs are understood and met with care. You will guide the prioritisation planning and delivery of test environment services across complex projects holding responsibility for outcomes that are aligned to Business Units and Outcome Groups.
You will nurture the service vision manage the backlog and ensure quality by signing off deliverables while championing improvements that make services more effective and meaningful. By fostering collaboration and encouraging transformation you will help teams embrace customercentric ways of working and uplift productivity in a supportive and inclusive environment.
A bit about you
You are collaborative and empathetic with experience managing service portfolios or complex programs in technical or infrastructure settings. You thrive on building strong trusting relationships acting as a partner who listens and responds with clarity and care.
With excellent communication and stakeholder engagement skills you balance detail with vision guiding prioritisation and delivery planning in ways that bring people together. Your focus on integration continuous improvement and customercentricity will help shape a culture where INES services are not only efficient but also deeply valued creating outcomes that matter for both customers and colleagues.
Life at nbn
To be part of nbn is to be part of something bigger. Our pioneering spirit drives us forward every day. Together we help lift the digital capability of the nation by building and connecting Australias best fibre infrastructure into homes and businesses plus places and things everywhere. Were continuing to create Australias networka network made for more. Not just a way for everyone to do the things they love but transforming the way they do them.
A more inclusive working world
nbn is committed to an inclusive flexible and supportive workplace where everyone can feel heard valued and respected. We believe diverse perspectives are the key to unlocking greater outcomes and encourage applications from people of all ages nationalities abilities and cultures. Thats why we have a Reconciliation Action Plan Accessibility & Inclusion Plan offer 18 weeks of paid parental leave are a Pride in Diversity Platinum Employer and have active employeeled diversity pillars. Click here to see our list of employee benefits and why were recognised as a WORK180 Endorsed Employer for Women and their Employer of Choice for 2025.
Equal Opportunities for All
We champion equal opportunities for all employees. If you have any accessibility requirements and would like to discuss adjustments for the recruitment process please dont hesitate to contact us by emailing or calling our Recruitment Accessibility Enquiry Line at. Please note this line is dedicated to accessibilityrelated enquiries for the purposes of recruitment and only enquiries related to accessibility adjustments will be answered. For other matters please visit our Contact Us page on our website.
Where to from here
If you think this role might be for you we want to hear from you. Please apply by following the links and sending in your resume only. We do not require a cover letter or any selection criteria to be addressed.
Please note that this role is a Permanent opportunity and applications will close at midnight on Tuesday 13th January 2026.
To be eligible for this role you must have full working rights in Australia.
Worker Type
PermanentTime Type
Full timeRequired Experience:
Manager
Key Skills
- Project / Program Management
- Project Portfolio Management
- Portfolio Management
- Credit Analysis
- Banking
- Pricing
- Analysis Skills
- Project Management
- Financial Analysis
- Budgeting
- Property Management
- Contracts
