Snr Delivery Station Manager
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Job Summary
Our operations help everything to come together at Amazon. As the Site Leader/Senior Operations Manager in a fast-paced and challenging environment youll be the person who knows your area of the business inside out. Youll own the operational metrics and set the strategy for your area of the business to deliver for our customers and ultimately grow our operations. Youll also develop a large team and coach and mentor team leaders.
Key job responsibilities
Monitor operational metrics and business performance
Contribute to planning the operational budget considering everything from financial and labour planning
Protect high standards of operational Health and Safety
Strategic planning for the next three six and twelve months with a particular focus on peak-season planning
Be accountable for operational leadership by measuring performance offering feedback and providing development support
A day in the life
Youll be based at one of our operational site. Spending lots of time on site will help you develop your team and collaborate on operational planning. This role has two sides. Youll manage and motivate a team of leaders. At the same time youll focus on long-term objectives. This includes creating contingency plans to keep operations running and mitigate against disruptions and driving initiatives that boost quality safety and productivity. Youll be a source of accountability and a business-wide champion of best practice.
About the team
Amazon Logistics or AMZL handles last mile delivery duties in partnership with third-party distribution businesses. We utilise creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make our customers delivery experience as smooth as possible and roll out global delivery solutions for our newest concepts like Amazon Fresh Prime Now and Amazon Restaurants.
There are two sides to what we do. Our under the roof associates process millions of products for dispatch to our delivery teams. Our team is people-focused and supportive particularly as lots of our people work through the night. We focus mostly on operations with 24/7 shifts in most of our locations.
Meanwhile our on the road people work with Amazon Flex - a network of delivery contractors. Every year we continually raise the bar for customer experience with new innovative delivery services. We look for new ways to overcome industry wide logistics challenges and new ideas to reduce our carbon footprint supported by a portfolio of cutting-edge vehicles (including Electric Vehicles) and technology to help us do just that.
- A degree
- Relevant experience in manufacturing production distribution logistics environments retail or grocery in a management role
- Relevant experience of working within a complex stakeholder structure
- Advanced proficiency in verbal and written English and upper intermediate proficiency in the local language
- Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above wed love to hear from you.
- A bachelors advanced or masters degree in engineering supply chain logistics or manufacturing
- Experience in managing third-party relationships
- Experience of applying Lean Six Sigma and Kaizen methodologies
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover invent simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( to know more about how we collect use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Key job responsibilities
Monitor operational metrics and business performance
Contribute to planning the operational budget considering everything from financial and labour planning
Protect high standards of operational Health and Safety
Strategic planning for the next three six and twelve months with a particular focus on peak-season planning
Be accountable for operational leadership by measuring performance offering feedback and providing development support
A day in the life
Youll be based at one of our operational site. Spending lots of time on site will help you develop your team and collaborate on operational planning. This role has two sides. Youll manage and motivate a team of leaders. At the same time youll focus on long-term objectives. This includes creating contingency plans to keep operations running and mitigate against disruptions and driving initiatives that boost quality safety and productivity. Youll be a source of accountability and a business-wide champion of best practice.
About the team
Amazon Logistics or AMZL handles last mile delivery duties in partnership with third-party distribution businesses. We utilise creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make our customers delivery experience as smooth as possible and roll out global delivery solutions for our newest concepts like Amazon Fresh Prime Now and Amazon Restaurants.
There are two sides to what we do. Our under the roof associates process millions of products for dispatch to our delivery teams. Our team is people-focused and supportive particularly as lots of our people work through the night. We focus mostly on operations with 24/7 shifts in most of our locations.
Meanwhile our on the road people work with Amazon Flex - a network of delivery contractors. Every year we continually raise the bar for customer experience with new innovative delivery services. We look for new ways to overcome industry wide logistics challenges and new ideas to reduce our carbon footprint supported by a portfolio of cutting-edge vehicles (including Electric Vehicles) and technology to help us do just that.
- A degree
- Relevant experience in manufacturing production distribution logistics environments retail or grocery in a management role
- Relevant experience of working within a complex stakeholder structure
- Advanced proficiency in verbal and written English and upper intermediate proficiency in the local language
- Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above wed love to hear from you.
- A bachelors advanced or masters degree in engineering supply chain logistics or manufacturing
- Experience in managing third-party relationships
- Experience of applying Lean Six Sigma and Kaizen methodologies
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover invent simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( to know more about how we collect use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
Manager
Key Skills
- Labor Cost Analysis
- Customer Service
- Employee Evaluation
- Store Management Experience
- Algebra
- Management Experience
- Process Improvement
- Profit & Loss
- Leadership Experience
- Supervising Experience
- Aviation Experience
- 3PL
About Company
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