Business Development Manager
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Job Location:
Monthly Salary:
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
About Role:
The Business Development Manager After Market Support is responsible for growing and sustaining aftermarket service revenue within the industrial automation business.
The role focuses on selling support contracts maintenance services upgrades retrofits and spares to customers with installed automation systems. The objective is to build long-term service relationships increase recurring revenue improve customer retention and position Octopus Digital as a trusted lifecycle support partner rather than a one-time project vendor.
This is a commercial role with close coordination with service and engineering teams; it does not involve design or execution responsibilities.
Key Responsibilities:
1. Sales Strategy & Business Development:
Develop and execute a structured sales strategy for After Market Support (AMS) services aligned with company revenue and margin targets.
Identify and pursue new business opportunities within existing automation installations and untapped customers operating industrial control systems.
Drive growth of recurring and annuity-based revenue through AMCs SLAs retainers and long-term service agreements.
Maintain a healthy and realistic sales pipeline ensuring accurate forecasting and timely closures.
2. Account Management & Customer Relationship Development:
Own and manage key AMS customer accounts acting as the primary commercial interface.
Build strong working relationships with plant managers maintenance heads operations teams engineering managers and procurement departments.
Conduct regular customer meetings to understand operational challenges maintenance gaps and future support requirements.
Drive contract renewals extensions scope expansions and commercial revisions while ensuring customer satisfaction and profitability.
Position AMS offerings as preventive reliability-focused and risk-mitigation solutions rather than reactive break-fix support.
3. Opportunity Identification & Value Creation:
Identify customer risks related to downtime obsolescence aging systems lack of in-house skills and OEM support limitations.
Propose commercially viable AMS solutions that reduce total cost of ownership (TCO) and improve system availability.
Support customers in planning long-term automation support and lifecycle strategies.
4. Commercial Proposals & Contract Management:
Lead the preparation of commercial proposals including scope definition pricing models and service deliverables in coordination with service teams.
Negotiate commercial terms pricing and contract conditions in line with company policies and margin expectations.
Ensure clarity of scope response times responsibilities exclusions and commercial obligations in all service contracts.
5. Internal Coordination & Service Enablement:
Work closely with service delivery engineering and operations teams to ensure accurate scoping and feasibility of proposed services.
Ensure smooth handover from sales to service execution maintaining involvement during early execution stages.
Act as the commercial point of contact for any scope clarifications change requests or commercial matters during contract execution.
Qualifications & Experience:
812 years of experience in industrial automation sales or business development with strong exposure to aftermarket or service sales
Proven track record in selling AMCs service contracts upgrades retrofits and spares
Solid commercial understanding of PLC DCS SCADA drives and industrial control systems
Experience working with industrial customers in Pakistan
Bachelors degree in Engineering or Business (Engineering preferred)
Core Competencies & Skills:
After Market Support & Service Sales
Key Account Management
Contract Negotiation & Renewals
Customer Retention & Growth Strategy
Commercial Acumen
Pipeline & Forecast Management
Strong communication and negotiation skills
Required Experience:
Manager
Key Skills
- Business Development
- Sales Experience
- B2B Sales
- Marketing
- Cold Calling
- Account Management
- Territory Management
- Salesforce
- Affiliate Marketing
- CRM Software
- negotiation
- Lead Generation
About Company
Kickstart Your Engineering Career with Avanceon! 🚀 🌍 Location: Saudi Arabia (Riyadh) 📌 Job Type: Management Trainee Program | Full-time🎯 Experience: Fresh GraduatesAre you a passionate and ambitious engineering graduate looking for the perfect opportunity to launch your career? Avance ... View more
