Director, Revenue Operations

Ontario - Canada

Monthly Salary: Not Disclosed

Posted on: 2 days ago

Vacancies: 1 Vacancy

Job Summary

The Company

2025 Deloitte Technology Fast 50 Canada Recipient

SpryPoint is revolutionizing how utilities serve their communities. As a high-growth software company were shaking up the status quo in the utility industry with the first and only cloud-native platform built specifically for modern utilities.

Founded by industry veterans in 2012 weve grown from a profitable startup to a rapidly scaling company of 285 employees serving 100 utility clients across North America and the Caribbean. Our mission is simple: utility leaders should expect more from their technology providers.

We deliver comprehensive solutions including SpryCIS SpryEngage SpryMobile and SpryWallet that modernize the entire meter-to-cash process. What sets us apart Our updates not upgrades approach user-centric design and unwavering focus on customer successachieving 100% customer reference ability.

Backed by strategic investment from Norwest Venture Partners since 2023 were accelerating our growth while staying true to our core values: lead with kindness vision with impact radical honesty bold disruption keep it simple and execute with excellence.

Join our award-winning team in transforming an essential industry that powers communities across the Americas.

If you thrive in a fast-paced environment have a passion for developing data-driven strategies to accelerate business growth and enjoy working collaboratively with a team of game changers you may be a perfect fit for our Revenue Operations leader.

Were looking for a Director of Revenue Operations toserve as a strategic partner to the CRO and executive leadership team owning the systems processes and analytics that underpin revenue predictability and performance. This role is accountable for forecast integrity capacity and coverage modeling Go To Market (GTM) efficiency and cross-functional alignment across Sales Marketing Alliances Client Success and Finance.

In this role you will be responsible for overseeing our GTM through data and analytics initiatives managing Sales Operations as well as the Proposal and Solution Engineer teams maximizing the lead generation process providing metric visibility and informing business decisions and strategy driving revenue and growth.

What Youll Do

Revenue Forecasting & Predictability: Own the end-to-end revenue forecasting methodology while driving deal-level inspection rigor with Sales leadership. Improve forecast accuracy (quarterly and annual) by aligning Sales and Marketing on core metrics and delivering scalable KPI dashboards. Provide CRO and Board-ready insights that surface risks and tradeoffs and support Annual Operating Planning and budgeting.
Capacity Quota & Coverage Modeling: Develop and maintain quota coverage and capacity models that align with bookings targets and growth plans while partnering with Sales and Client Success to optimize territory design market segmentation and account strategies. Model Sales Solution Engineer and Proposal teams productivity ramp curves attrition risk and hiring timing to inform resource planning and execution. Advise the CRO on territory designs quota allocation and stress-test bookings plans against capacity and operational constraints.
GTM Efficiency & Deal Economics: Partner with Finance to track and analyze client acquisition cost sales efficiency deal mix and long-term ARR quality providing insights to guide pricing discounting and packaging strategies. Build and optimize scalable processes and tools such as Deal Desk and CPQ to drive operational efficiency and sustainable revenue growth. Lead enablement initiatives onboarding and GTM programs while leveraging Sales and Marketing systems to improve outbound prospecting and team effectiveness.
Partner & Alliance Operations: Own partner data architecture within Salesforce and track partner-sourced and partner-influenced pipeline and bookings. Provide alliance leadership with co-sell forecasting ROI measurement and performance insights. Enable data-driven decisions to optimize channel leverage investments and overall partner strategy.
Post-Sale Signal Integration: Track and report referenceable client availability by tier and product to inform growth opportunities. Support expansion and land-and-expand strategies using adoption and readiness signals. Close the loop between Sales Professional Services and Client Success to drive coordinated post-sale execution.
Systems Process & Data Governance: Own revenue systems architecture (Salesforce and connected tools)s ensuring data integrity reporting consistency and scalable GTM workflows. Continuously optimize opportunity-to-bookings processes and serve as the steward of a single source of truth for all revenue data.

What Youll Bring

5years experience in Sales/Revenue Operations at a high-growth software/SaaS company
Experience scaling companies from $20M ARR to $50M preferred
Bachelors degree (advanced degree or MBA a plus)
Experience supporting enterprise sales motions with long sales cycles
Proven track record improving forecast accuracy and revenue predictability
Previously designed and implemented sales processes and infrastructure while leveraging data to drive influence and strategy
Deep expertise in Salesforce and revenue analytics
Fluency in other systems and sales tools that drive Sales/CS productivity as well as BI tools
Quick learner with ability to multitask work independently think critically and problem solve
Strong analytical abilities to understand the why and how of data and can tell the story behind it
Strong executive communication experience
Advanced Microsoft Excel/Google Sheets skills

Join us in transforming the utility sector with smart innovative solutions that matter. Your expertise will directly impact how utilities serve millions of customers across North America.

Ready to power the future Lets talk.

Expect More From Your Career at SpryPoint

Work your way -Remote-first environment with flexible working hours across North America

Competitive Total Rewards - Comprehensive compensation package that grows with you

Complete Setup - MacBook $500 to create your ideal home workspace

Total Wellness - Health dental vision and life insurance from day one

Recharge Time - Generous PTO Summer Friday half-days and unlimited sick days

Future Security - RRSP (Canada) and 401k (US) matching programs

Continuous Growth - $2500 annual development fund tuition assistance and Book Bounty program

Team Connection - Annual company events and team offsites that bring us together

Professional Identity Verification

To help us verify candidate authenticity and streamline our screening process we strongly encourage candidates to include a link to their LinkedIn profile and verify it with their current work email address. While not required this helps us confirm your professional background and accelerates our review process. Candidates with verified LinkedIn profiles typically receive faster responses and priority consideration during our screening process. Note that all final candidates will complete a background check and identity verification as a part of our SOC 2 compliance procedures.

Equal Opportunity & Inclusion

SpryPoint is an equal-opportunity employer committed to creating an inclusive environment where everyone can thrive. We welcome applications from all qualified candidates regardless of race religion color national origin ancestry sex sexual orientation gender identity age physical or mental disability medical condition genetic characteristics veteran or marital status pregnancy or any other classification protected by applicable laws.

Accommodations

Need accommodations during our interview process Let us know and well work with you to provide the necessary support.

Required Experience:

Director

The Company 2025 Deloitte Technology Fast 50 Canada Recipient SpryPoint is revolutionizing how utilities serve their communities. As a high-growth software company were shaking up the status quo in the utility industry with the first and only cloud-native platform built specifically for modern util...

The Company

2025 Deloitte Technology Fast 50 Canada Recipient

Join our award-winning team in transforming an essential industry that powers communities across the Americas.

What Youll Do

Revenue Forecasting & Predictability: Own the end-to-end revenue forecasting methodology while driving deal-level inspection rigor with Sales leadership. Improve forecast accuracy (quarterly and annual) by aligning Sales and Marketing on core metrics and delivering scalable KPI dashboards. Provide CRO and Board-ready insights that surface risks and tradeoffs and support Annual Operating Planning and budgeting.
Capacity Quota & Coverage Modeling: Develop and maintain quota coverage and capacity models that align with bookings targets and growth plans while partnering with Sales and Client Success to optimize territory design market segmentation and account strategies. Model Sales Solution Engineer and Proposal teams productivity ramp curves attrition risk and hiring timing to inform resource planning and execution. Advise the CRO on territory designs quota allocation and stress-test bookings plans against capacity and operational constraints.
GTM Efficiency & Deal Economics: Partner with Finance to track and analyze client acquisition cost sales efficiency deal mix and long-term ARR quality providing insights to guide pricing discounting and packaging strategies. Build and optimize scalable processes and tools such as Deal Desk and CPQ to drive operational efficiency and sustainable revenue growth. Lead enablement initiatives onboarding and GTM programs while leveraging Sales and Marketing systems to improve outbound prospecting and team effectiveness.
Partner & Alliance Operations: Own partner data architecture within Salesforce and track partner-sourced and partner-influenced pipeline and bookings. Provide alliance leadership with co-sell forecasting ROI measurement and performance insights. Enable data-driven decisions to optimize channel leverage investments and overall partner strategy.
Post-Sale Signal Integration: Track and report referenceable client availability by tier and product to inform growth opportunities. Support expansion and land-and-expand strategies using adoption and readiness signals. Close the loop between Sales Professional Services and Client Success to drive coordinated post-sale execution.
Systems Process & Data Governance: Own revenue systems architecture (Salesforce and connected tools)s ensuring data integrity reporting consistency and scalable GTM workflows. Continuously optimize opportunity-to-bookings processes and serve as the steward of a single source of truth for all revenue data.

What Youll Bring

5years experience in Sales/Revenue Operations at a high-growth software/SaaS company
Experience scaling companies from $20M ARR to $50M preferred
Bachelors degree (advanced degree or MBA a plus)
Experience supporting enterprise sales motions with long sales cycles
Proven track record improving forecast accuracy and revenue predictability
Previously designed and implemented sales processes and infrastructure while leveraging data to drive influence and strategy
Deep expertise in Salesforce and revenue analytics
Fluency in other systems and sales tools that drive Sales/CS productivity as well as BI tools
Quick learner with ability to multitask work independently think critically and problem solve
Strong analytical abilities to understand the why and how of data and can tell the story behind it
Strong executive communication experience
Advanced Microsoft Excel/Google Sheets skills