Technology Support Specialist

One of Australias largest employee-owned environmental consultancies

Flexible work arrangements and excellent employee benefits

Microsoft based full SaaS environment leveraging industry leading technology platforms

About Umwelt

Umwelt is an Australian owned environmental consultancy operating for over 30 years with 9 offices nationwide. We are a team of vibrant professionals with experience across a range of sectors including renewables infrastructure defence regulation and policy resources and the urban development sector.

About the Role:

Umwelt has an exciting newly created opportunity for a Technology Support Specialist to join our national ICT team. This role is ideal for a technically capable professional with strong business acumen and proven experience in the implementation integration and support of Microsoft 365 solutions including SharePoint PowerApps Power Automate and low code platform technologies.

Reporting to the National IT Systems Architect you will play a key role in managing and enhancing Umwelts Microsoft 365 solution stack and associated enterprise applications. You will be responsible for integrating and optimising business systems to support our growing operational needs working across a range of SaaS platforms and integration tools. This role supports a diverse user base across both local offices and national operations requiring a collaborative solutions focused approach.

Key Responsibilities:

• Provide technical advice and build solutions to meet the needs of SharePoint and Microsoft 365 Power Platform environments across work areas and locations
• Manage and support SharePoint environments including site collection administration templating automated site builds and ongoing service maintenance
• Develop and support Microsoft Power Platform solutions including Power Apps Power Automate and related Microsoft 365 services
• Identify and resolve issues related to SharePoint and Microsoft 365 performance connectivity and integration with other systems
• Support the implementation and ongoing management of SharePoint and Microsoft 365 governance practices to ensure data protection and business continuity
• Manage incidents on production systems including root cause analysis escalation follow-up and resolution within agreed timeframes
• Perform and coordinate testing activities and promote DevOps and continuous improvement practices including automation and documentation
• Identify opportunities for improvement and innovation including scripting and integration solutions to support third-party systems
• Coordinate with the ICT team and Umwelt departments to scope integrate and manage external providers where required
• Comply with internal processes procedures and ICT best practices at all times

About You:

• Tertiary qualification in Information Technology Computer Science or equivalent
• ICT professional with strong analytical skills to troubleshoot issues understand user needs and propose effective solutions
• 3-5 years recent relevant industry experience in a similar role
• Demonstrated experience working with SharePoint and Microsoft technologies at scale with solid understanding of the Microsoft stack including Microsoft 365 Azure services Microsoft Server platforms Entra AD and SSO
• Experience with Microsoft Power Platform tools (Power Automate Forms Flow and Power BI)
• Demonstrated understanding of business systems operation and integration supported by solid general ICT skills
• Sound understanding of information systems administration tasks and responsibilities
• Experience with scripting Microsoft 365 automation tools and third-party integration tools
• Highly motivated with a strong customer and quality focus
• Strong collaboration and communication skills with the ability to work effectively with diverse stakeholders
• Experience supporting remote staff and distributed teams
• Ability to prioritise work effectively under pressure without compromising quality
• Proven ability to work with initiative and minimal supervision
• Experience working with multiple line-of-business SaaS platforms

What We offer:

Our people are our number one asset and we are committed to providing a workplace that supports our team to grow. As part of our team you will be offered:

• A role collaborating with experienced professionals to support your growth and development
• Paid parental leave for both primary and secondary carers
• Flexible work arrangements to support a work/life balance
• Opportunities to work nationally across diverse and technically challenging projects
• #MeDays: an Umwelt wellbeing initiative offering staff one extra paid day off for 12 months of the year
• Generous additional hours policy and working away from home benefits
• Opportunities to join Umwelts Employee Share Plan (ESP)
• A workplace culture of learning and personal development with a mix of in-house and externally hosted training opportunities offered as well as mentorship
• Established and well considered wellbeing tools and initiatives and hands-on training
• A competitive salary based on skills and experience

Diversity and Inclusion

At Umwelt we are committed to fostering a workplace that embraces diversity and inclusion. We are all responsible in creating a diverse inclusive and accountable culture where employees of all backgrounds and lifestyles feel a sense of belonging mutual respect and kindness.

The Umwelt team are privileged to collaborate closely with Indigenous communities across the nation and we actively pursue the goals outlined in our Reconciliation Action Plan. We believe that a diverse and inclusive environment not only enriches our workplace culture but also drives innovation and excellence in all that we do. Join us in our mission to create a supportive and equitable workplace where everyones unique perspectives and contributions are valued.

Join the Umwelt Team

If you believe you meet the criteria for this opportunity please apply via SEEK. Your application should include a cover letter addressing how you meet the above criteria and your resume outlining your previous experience.

If you would like additional assistance through the recruitment process please reach out to our friendly HR team at

To be eligible for this position you must have legal work rights to work in Australia.