Financial Aid Counselor

Decatur, GA - USA

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Summary:

The Financial Aid Counselor provides and supports the vision and mission of the university and Student Financial Services (SFS) Department by establishing and maintaining the highest level of customer service to Lynn students and parents. The Financial Aid Counselor awards students financial aid processes the awards and advises the students on all aspects of financial aid and their student account. They will apply and be knowledgeable on all institutional state and federal regulations. They ensure that they meet the mission and goal of the university. The counselor will participate in special projects and communication/outreach activities. The Financial Aid Counselor will provide accurate information to students and parents in-person or via e-mail virtual platform and phone. The Financial Aid Counselor will provide high-quality cross-functional administrative services that supports all SFS team members by promoting and coordinating student-oriented training sessions that focus on retention recruitment and are conducive to an overall campus team building environment. The counselor will work closely with the Specialists to ensure the highest quality customer service for students parents and the Lynn community.

Job Description:

Essential duties and responsibilities

Package and process financial aid for students
Advise students and/or parents on financial aid package and SFS-related processes
Counselor assists Student Accounts in the management of the accounts receivable with the primary goal of decreasing delinquent accounts and encouraging timely payments
Call students that are missing information or documents to expedite processing of their financial aid
Assist in special projects as requested by SFS leadership
Assist in completion of other counselors work during paid time-off or unplanned absences

Daily Functions

Perform verification
Package financial aid
Update status of financial aid as needed
Update all pertinent loan data prior to origination
Review and approve student Refund Request Forms
Contact students for missing financial aid forms as needed
Contact students that have paid a deposit but have not sent in their ISIR
Counsel students and/or parents about financial aid and financing options
Answer phone calls concerning financial aid and account balances
Consult with Admission Registrar Advising and other departments to help resolve student issues and concerns

Weekly Functions

Recalculate financial aid as needed
Review assigned student population to ensure timely disbursement of aid
Assist the Financial Aid Committee in reviewing financial aid appeals Satisfactory Academic Progress (SAP) Professional Judgment (PJ) and endowed scholarship applications

Semester Functions:

Graduated/withdrawal worksheets
Assist with the student check-in process (new and continuing students)
Adjust loan amounts and dates when returns are required
Review pre-disbursement reports and revise award amounts if needed due to a change in the number of credit hours
Conduct financial aid informational meetings as requested
Participate in graduation send-off events
Conduct New Student Financial Planning meetings via Zoom

Yearly Functions

Assist in yearly audit
Assist in outreach communication events geared towards their specific student population
Assist in SAP process to include canceling aid and notifying students

Functions as Needed

Assist the SFS Leadership Team
Veterans Affairs (VA) certifications
Attend seminars conferences webinars and other training opportunities
Work flex-hours or extra hours during peak periods
Assist in completion of other counselors work during paid time-off or unplanned absences
Assist at SFS front counter

Assist in any function in relation to the operation of the SFS Department
Assist in ensuring completion of loan entrance and exit counseling requirements
Attend/present at Preview Days Open Houses Admitted Student Experience (ASE) and other on-campus activities
Participate in off-campus financial aid events (FAFSA nights parent sessions etc.)

Preferred knowledge skills and abilities

Microsoft Suite PowerFaids Jenzabar Workday federal regulations pertaining to Title IV aid Florida state programs

Minimum qualifications

Bachelors degree from an accredited college or university; or one to two years related experience and/or training; or equivalent combination of education and experience

Accreditation and equal opportunity

Lynn University does not discriminate on the basis of race color gender religion sexual orientation national origin disability genetic information age pregnancy parenting status veteran status or retirement status in its activities and accordance with Title IX of the Education Amendments of 1972 Lynn University does not discriminate on the basis of sex. Inquiries concerning the application of the non-discrimination policy may be directed to the Lynn University Compliance Officer/Title IX Coordinator at 3601 N. Military Trail Boca Raton FL 33431 or 1 ; or to the U.S. Department of Education Office for Civil Rights.

Lynn University is accredited by the Southern Association of Colleges and Schools Commission on Colleges to award baccalaureate masters and doctoral degrees. Contact the Commission on Colleges at 1866 Southern Lane Decatur Georgia 30033-4097 or call 1 for questions about the accreditation of Lynn University. 2020 Lynn University

Americans with Disabilities Act

Please notify us at least five days in advance if a reasonable accommodation for a disability is needed by calling 1 .

The Annual Security and Fire Safety Report

In compliance with the Clery Act the University annually provides a report to each student and current employee as well as to prospective employees and students that provides a detailed disclosure of information regarding campus security practices (including Emergency Response Plan Timely Warnings Emergency Warnings Missing Persons fire safety policies fire prevention data and Crime Log policies) as well as crime and fire-related incident statistics for the preceding year. The Annual Security and Fire Safety Report is available online at your health Lynn University is smoke- and tobacco-free.

Summary:The Financial Aid Counselor provides and supports the vision and mission of the university and Student Financial Services (SFS) Department by establishing and maintaining the highest level of customer service to Lynn students and parents. The Financial Aid Counselor awards students financial...