Program Assistant, Safe Haven Language Programs

DIVERSEcity Community Resources Society

Job Location:

Surrey - Canada

Hourly Salary: $ 25 - 29

Posted on: 4 days ago

Vacancies: 1 Vacancy

Job Summary

Job Tittle:Program Assistant - Safe Haven Language Programs

Status: Temporary Full-Time(Union position)

Hours: 35 Hours a week
Schedule: Monday - Friday (9am - 4:30pm)
Grid: 10
Rate:$25.95/hr - $29.76/hr (starting at $25.95)

End Date: March 31 2026

Date Posted: January 5 2026
Closing Date: open until filled

Please note that internal applicants must apply by January 12 2026 internal applications received after this date will not be considered as internal and seniority will not apply and will remain open until filled.

The Opportunity:

DIVERSEcity Community Resources Society is currently seeking applications from qualified candidates for a Temporary Full-time position for the role of Program Assistant Safe Haven Language Programs in Surrey BC. Reporting to theManager Safe Haven the Safe Haven Program Assistant is responsible for the maintenance of the language classes wait lists student registration client record keeping Safe Haven customer services and a range of program support tasks.

The key areas of responsibility are:

Performs client intake and registration maintains knowledge of seat availability and Safe Haven program eligibility requirements;
Check supply inventories order and purchase language program materials with approval from the Manager;
Answers client inquiries and provides program information both in person and over the phone;
Maintains waitlist contacts students when seats are available registering and placing students in class and maintains student records;
Performs duties related to the Safe Haven program such as typing letters monthly reports class lists waitlists attendance etc.;
Acts as a liaison to Wraparound Support Workers providing referrals for Safe Haven clients;
Liaises with assessor regarding client referrals and space availability;
Compiles and maintains program statistical information and reports;
Assist with setting up rooms and resources materials;
Assist with program promotion to community services the media and DIVERSEcitys programs;
Performs opening and closing office procedures.

Qualified candidates willpossess:

Post-secondary training orcertificate in Office Administration or social services field;
Minimum one year of relevantexperience in administrative support or a related fieldor an equivalent combination of education training and experience;
Understanding of immigrantand settlement issues particularly those affecting refugee claimants andvulnerable populations;
Excellent verbal and writtencommunication skills in English;
Strong organizational andtime management skills;
Ability to workcollaboratively within a multicultural team setting;
Excellent computer and Internet skills (advanced knowledge of MS Office Excel and other databases);
Typing speed of 50wpm;
Competency with office equipment procedures and business communications;
Professional telephone manners and interpersonal skills;
High level of accuracy andattention to detail in all tasks;
Ability to handle multipletasks and adapt to changing priorities in a fast-paced environment.

A Criminal Record Check is a requirement of employment.

Please note that we currently have staff on the recall list. If an applicant on the recall list applies to this vacancy the provisions under Article 13.5 Recall of the Collective Agreement will apply and we will not consider internal applications from those with less seniority.

APPLICATION REQUIREMENTS:

To apply please upload your resume and cover letter as separateattachments. Please note that only Word or PDF formats can beaccepted. As part of the application process you will be promptedto complete a short questionnaire. Please ensure all questions areanswered.

To view all opportunities at DIVERSEcity INFORMATION:

This position is based in our Surrey office and is a blend ofremote and in-person services. DIVERSEcity has implemented new safetyprocedures for in-office and in-person work to view our safety plan pleasevisit Successful candidateswill be provided with the training and equipment to safely carry out theirduties ensuring the best protection for our staff and clients.

A comprehensive job description will be provided to allcandidates shortlisted for interviews.

DIVERSEcity is committed to employment equity and encouragesapplications from people of all gender identities and expressions persons withdisabilities Indigenous peoples and visible minorities. Persons withdisabilities who anticipate needing accommodations for any part of theapplication and hiring process may contact our HR department at ().Any personal information provided will be maintained in confidence.

About DIVERSEcity

DIVERSEcity Community Resources Society is a registered charitydevoted to helping newcomers. For 45 years we have focused on providingspecialized services newcomers to find employment learn English find housingdeal with family challenges work through mental health issues and accessmedical care. DIVERSEcity is a client-centred organization committed to qualityand accountability. We value growth respect integrity and learn more about DIVERSEcity visit us at thank all applicants for their interest in this opportunity;however only those selected for an interview will be contacted.

View all jobs at this company

Required Experience:

Junior IC

Job Tittle:Program Assistant - Safe Haven Language ProgramsStatus: Temporary Full-Time(Union position)Hours: 35 Hours a weekSchedule: Monday - Friday (9am - 4:30pm)Grid: 10Rate:$25.95/hr - $29.76/hr (starting at $25.95)End Date: March 31 2026Date Posted: January 5 2026Closing Date: open until filled...