BPM Tool Specialist

Established in 1988 Rest is one of Australias largest profit-to-member superannuation funds.

We support more than two million members with around $100 billion of funds under management and are recognised as a responsible investment leader*. We believe when members understand and engage with their super theyre more likely to get a better retirement outcome.

Everything we do at Rest is underpinned by our values and behaviours we want to Be Daring Keep it Simple Take Action and Have Grit. To put it simply we want our people to thrive and love the work they do.

You will join our expanding Business Architecture Process and Continuous Improvement (BAPCI) team with a focus of increasing maturity of Rests business processes landscape. The teams vision is to shape Rests success through organisational agility and operational efficiency.

This role will focus on designing configuring and maintaining all facets of a strategic and dynamic Business Process Management (BPM) system. This will help set up a great foundation for Rests BPM capability which aims to improve step change in the maturity of our business operations and service delivery in line with Rests strategic objectives and evolving business environment.

The BPM Tool Specialist responsibilities include:

• BPM System Configuration & Administration: Build configure administer and update process management artefacts within the BPM system such as process architecture process standards process attributes user interfaces datasets and workflows. Assist in integrating with existing systems and databases enabling seamless data integrity exchange and accessibility.
• BPM System Requirements: Continuously manage prioritise and align BPM system components to business requirements and the BPM system lifecycle.
• Training and Support: Develop training materials and provide ongoing support to users addressing any technical or usage-related questions.
• Reporting & Analytics: Create and share BPM system reports with Business Owners to provide insights and identify opportunities for continuous process improvement or process re-design.
• Stakeholder Collaboration: Collaborate with stakeholders experts vendors and technical teams to align system design with business requirements for a fit-for-purpose BPM solution. Promote the BPM system and its usage in BPM.

Qualifications :

• Bachelors degree
• Professional certification e.g. IIBA (Business Analyst) BPM Process Mapping (BPMN/ DMN) or similar industry standard highly advantageous
• Prior BPM system certifications highly advantageous

Required experience understanding or credentials including:

• Proven experience in administering configuring maintaining and using BPM systems focusing on their daily operations and long-term objectives.
• Strong knowledge of BPM frameworks and how they translate into system design.
• Ability to understand endtoend business processes including key dependencies.
• Experience with BPMN data flow diagrams and/or SIPOC; process mining customer journey mapping or EA mapping is a bonus.
• Continuous improvement mindset with a willingness to learn and enhance system capabilities.
• Strong analytical problemsolving and issuemanagement skills.
• Understanding of business and process architecture and its impact on operations.
• Excellent communication facilitation and stakeholderengagement skills.
• Ability to work independently manage priorities and meet deadlines.

Additional Information :

Our benefits have been designed so you can tailor your experience with us and include:

• Personal and professional development opportunities 
• Hybrid working 
• Purchase leave scheme and gender neutral 16 weeks paid parental leave 
• Super Contribution Continuation for 12 Months of parental leave 
• Linkedin Learning 
• Income Protection Insurance 
• Rest Excellence awards (peer recognition awards based on Rests values and behaviours) 
• Rest Stops - meeting free breaks 

If you share our values believe you can help make a difference for our members and want to be part of a leading superannuation fund with a Super culture please click Apply Now.

Rest is committed to creating a flexible work environment and culture that embraces diversity equity and inclusion - where people feel welcome safe to be themselves and inspired to do their best.

We value the different backgrounds lived experiences and abilities our diverse team brings. We welcome and encourage applications from candidates of all ages cultural backgrounds faiths gender identities sexual orientations and thinking styles. This includes people with disability neurodiverse individuals Aboriginal & Torres Strait Islander peoples and those with disrupted work history due to career or other breaks.

Please note only people with the right to work in Australia will be considered.

*Funds under management as at 31 July 2025. Rest is recognised as a Responsible Investment Leader by the Responsible Investment Association Australia (RIAA) in its Responsible Investment Benchmark Report 2022.

Remote Work :

No

Employment Type :

Full-time