Splish Splash Food & Beverage Seasonal Manager

Our story began 75 years ago when the Herschend family discovered wonder deep in an Ozark Mountain caveand chose to share it with the world. Today Herschend is the largest family-held themed attractions company with 49 leading attractions and immersive experiences that reach audiences worldwide.

While each brand offers something uniqueall are united by a shared purpose: Bringing Families Closer Together by Creating Memories Worth Repeating. Our passionate hosts make this purpose possible through everyday acts of love and servicewhat we call Heartspitalitythe intersection of heart and hospitality.

As an equal-opportunity employer we strive to provide environments where every host guest and partner feel welcome valued and loved. We firmly believe that words and actions matter which is why all individuals are to be treated equally and with respect.

We are currently looking for a:

Roles & Responsibilities:

Supervisory Duties:

• Supervise the daily operations of the F&B team and any other assigned departments
• Lead by example attitude and as a representation of Splish Splash core values
• Act as an approachable mentor and coach to all assigned team members
• Become knowledgeable of performing the essential duties of all assigned F&B positions and backfill these positions when needed
• Participate in all aspects of supervision of assigned employees including hiring orientation training performance coaching and discipline.
• Ensure that all required meal and other breaks are being given in accordance with NY law
• Assist with team scheduling and timekeeping activities

Departmental Duties:

• Welcome all guests with a smile and positive attitude!
• Performs opening and closing procedures of assigned unit(s) including food preparation and cleanup.
• Practices teaches and enforces proper food safety guidelines adhering to company policy and state/local Health Department requirements.
• Maintains all alcohol safety practices when applicable.
• Maintains compliance with company and industry best practices policies and procedures to create a safe environment for colleagues and guests.
• Handles and resolves escalated guest concerns and criticisms with a positive attitude to deescalate.
• Oversees quality controls and production of food items.
• Manages inventory focusing on portion and waste controls.
• Interfaces with warehouse on product and supply needs.
• Interfaces with maintenance on all equipment or physical plant needs.
• All other duties assigned by leadership.
• Pay Rate: $23.50 / hr.

Education and Experience:

• High School diploma or equivalent preferred; Equivalent work experience will also be considered
• 2-3 years of previous work experience in food service quick service or restaurant setting
• 1 previous supervisory experience a plus preferably in a food or restaurant setting
• Previous amusement park theme park or waterpark experience a plus
• Must become Food Handler Safety Certified (ServSafe or similar) or become so within 90 days of hire when required by state and local guidelines.

Language: Ability to read write and speak fluent English; Spanish or other bilingual language skills are a plus.

Requirements:

• Must be at least 18 years of age to comply with NY Child Labor Laws
• Ability to work flexible schedule including evenings weekends and holidays
• Must have reliable transportation to and from your scheduled shift
• Ability to comply with all uniform policies
• Must possess safety-oriented mindset and understand the importance of complying with all state and local food preparation and serving regulations
• Must possess exceptional customer service skills with an ability to resolve questions problems issues and concerns in a positive and professional manner
• Must be able to speak with guests directly when other F&B leadership is not present
• Ability to handle high-pressure situations meet the demands of constant deadlines and coordinate multiple priorities in a dynamic environment.
• Must possess strong written and verbal communication skills
• Must possess strong attention to detail and problem-solving abilities
• Previous experience with Point of Sale (POS) technology and PCI compliance a plus

Physical Requirements:

• Ability to stand walk and remain on feet for majority of the workday
• Ability to occasionally stoop twist kneel bend squat or reach above shoulders
• Ability to withstand heat and humidity from the food preparation equipment
• Ability to carry push pull lift and hold objects weighing 30 pounds or more

Working Conditions:

• This role will be based in one or more food stall and/or restaurant locations throughout the park with exposure to both indoor and outdoor environments
• Subject to frequent interruptions and requests that may require reprioritization of activities
• Frequent exposure to the variable outside temperatures including high heat cold direct sun humidity dust rain and other weather conditions
• Subject to constant repetitive motion high noise levels and heavily populated environments
  

Team member benefits:

Working at Splish Splash is about making people happy. Its about being independent and having fun making new friends and earning extra money while doing so. As a Splish Splash employee you can be the smiling face that greets incoming guests a cook that makes things happen in the kitchen or a ride operator that keeps people entertained and safe.

Splish Splash Perks & Benefits:

• Flexible schedule
• Ability to cross-train and learn unique skills across various departments
• Free admission to Splish Splash on your days off
• Invited to exclusive employee events throughout the season

Weve got great jobs for people just starting out in the workforce looking for a second job or staying active after retirement. If you want a fun flexible job with an innovative company look no further than Splish Splash. Apply today!