UTS Temporary Travel Program Associate at UNC- Chapel Hill (remote)
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Job Location:
Chapel Hill, NC - USA
Monthly Salary:
Not Disclosed
Posted on:
4 days ago
Vacancies:
1 Vacancy
Job Summary
Position Summary
Travel & Expense document review 100% audit This individual will process expense reports and reimbursement requests within established department guidelines and with knowledge of operational processes and procedures. Maintains full working knowledge of the Concur Travel System and the Web Travel System and demonstrates/explains use of the system to customers. Ensures that submissions are in compliance with University State and Federal policies. Campus Support Responds promptly and accurately to customers on policy and procedure questions. Communicates accurately and clearly to customers through both written and verbal response. Engages higher-level staff or supervisor as needed to assist and respond to customers. Serves as a subject matter expert on policy and procedure. Maintains productive and collaborative work relationships with team members and customers.
Required Qualifications Competencies And Experience
Ability to interpret and enforce policy requirements; strong customer service through both written and verbal communication. Must have full working knowledge of the Concur Travel System and the Web Travel System and demonstrates/explains use of the system to customers.
Preferred Qualifications Competencies And Experience
Candidates must possess at least 2-3 years of customer service experience in an administrative setting plus be detail-oriented. Ability to identify process errors and escalate issues as necessary Experience with expense report submissions for accurate documentation and information requirements Knowledge of university state and federal policies for compliance purposes
Work Schedule
Monday Friday; 40 hours/week (remote)
Travel & Expense document review 100% audit This individual will process expense reports and reimbursement requests within established department guidelines and with knowledge of operational processes and procedures. Maintains full working knowledge of the Concur Travel System and the Web Travel System and demonstrates/explains use of the system to customers. Ensures that submissions are in compliance with University State and Federal policies. Campus Support Responds promptly and accurately to customers on policy and procedure questions. Communicates accurately and clearly to customers through both written and verbal response. Engages higher-level staff or supervisor as needed to assist and respond to customers. Serves as a subject matter expert on policy and procedure. Maintains productive and collaborative work relationships with team members and customers.
Required Qualifications Competencies And Experience
Ability to interpret and enforce policy requirements; strong customer service through both written and verbal communication. Must have full working knowledge of the Concur Travel System and the Web Travel System and demonstrates/explains use of the system to customers.
Preferred Qualifications Competencies And Experience
Candidates must possess at least 2-3 years of customer service experience in an administrative setting plus be detail-oriented. Ability to identify process errors and escalate issues as necessary Experience with expense report submissions for accurate documentation and information requirements Knowledge of university state and federal policies for compliance purposes
Work Schedule
Monday Friday; 40 hours/week (remote)
Required Experience:
Staff IC
Key Skills
- Crisis Management
- Microsoft Word
- Office Experience
- Conflict Management
- Constant Contact
- Microsoft Powerpoint
- Research Experience
- Salesforce
- Administrative Experience
- Public Speaking
- Google Suite
- Writing Skills
About Company
The University of North Carolina at Chapel Hill, the nation’s first public university, is a global higher education leader known for innovative teaching, research and public service. A member of the prestigious Association of American Universities, Carolina regularly ranks as the best ... View more
