Medical Assistant Infectious Disease Full Time

The Medical Assistant (MA) performs clinical duties and some administrative function under the direction of medical group providers to include preparing patients for examination taking and recording vital signs patient histories and assisting with various procedures.

Supports the Mission of Frederick Health and complies with the Standards of Behavior.

Required Knowledge Skills and Abilities

• Clinical Patient Care Activities
• Escorts patients to examination room within a timely fashion to maintain patient flow
• Interviews patients to obtain medical information and records history in medical record to include patient medications and allergies
• Obtains and records vital signs in the EHR and notifies physician/midlevel of any concerns
• Records all medications and laboratory results in the EHR.
• Updates information with each visit.
• Educate patients and families on treatment procedures medications and other physician instructions.
• Assists physicians during examinations routine medical procedures and complex medical procedures.
• Prepares for procedure according to physician preference.
• Establishes and maintains a sterile field.
• Performs minor medical procedures such as dressing changes phlebotomy and gives injections.
• Able to remove staples sutures and drains when requested by physician.
• Has knowledge of the necessary equipment and procedures to support physician in caring for patient based on specific practice needs.
• Collects laboratory specimens and prepares them for testing
• Documents in the EHR in a complete clear accurate and legible manner
• Processes prescription refills as instructed by the physician or physician extender provides prescription information to pharmacies and accurately records prescription information in the EHR and utilizes eRX
• Appropriately directs calls takes accurate messages or responds to call by utilizing medical knowledge of policies procedures and practices.
• Ensures prompt responses to phone messages and follows up with patient.
• Communicates urgent concerns and resolution on issue in the EHR.
• Reviews all medical tests and results for abnormalities immediately notifies providers when indicated and accurately files them in the EHR.
• Operations
• Prepares treatment rooms keeping rooms neat and clean and stocked
• Practices proper disposal of contaminated instruments and materials
• Maintains and stocks supplies in examination and procedure rooms
• Ensures all supplies are within date of expiration
• Ensures all medical equipment is in proper working order by responsible inspecting party
• Cleans and sterilizes equipment
• Assists with orientation of new staff to practice policies and procedures
• Quality/Service
• Understands quality/service measures and goals relating to staff and provider performance in order to support improvement efforts
• Assists with translating population health and quality program requirements into operational workflows
• Participates with site personnel to insure all quality/service measures are achieved.
• Performs patient care in a systematic approach to ensure continuity of care with emphasis on the patient centered medical neighborhoods and the importance of primary care
• Assists in managing patient experience concerns engages in customer service initiatives.
• Complies with organizational quality control standards
• Participates in department performance improvement activities developing strategies for improved patient care.
• Adheres to and enforces organizational infection control standards.
• Other Duties as assigned
• Supports Leadership with day-to-day operations

Minimum Education Training and Experience Required

• Certified/Licensed MA preferred CNA EMT or LPN - Associates degree or higher in healthcare preferred.
• One - Two years of experience in medical practice or clinical setting
• CPR Certification
• Computer skills preferably to include knowledge of EMR MS Office applications with knowledge of organization EMR preferred.
• Ability to work independently as well as in a team based environment

Patient Contact

Must demonstrate and maintain current knowledge and skills in providing appropriate care/contact for patients in the following age groups:

• X Neonate (0 thru 30 days)
• X Infant (31 thru 12 months)
• X Child (13 months thru 12 years)
• X Adolescent (13 years thru 17 years)
• X Adult (18 years thru 65 years)
• X Geriatric (66 years)

Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patients status. Possess the ability to interpret the appropriate information needed to identify each patients requirements relative to his/her age-specific needs and to provide the care needed as described in the units/departments policies and procedures.

Reporting Relationship:

Practice Manager

Required Experience:

Junior IC