ServiceNow Architect (Senior Lead Level)

Chandler, TX - USA

Monthly Salary: Not Disclosed

Posted on: 2 days ago

Vacancies: 1 Vacancy

Job Summary

The ServiceNow Architect is responsible for designing governing and overseeing enterprise-level ServiceNow implementations. This role defines platform architecture integration strategy data models and technical standards while providing leadership and guidance to development teams and stakeholders.

Key Responsibilities

Architect end-to-end ServiceNow solutions across multiple modules
Define and enforce platform standards governance and best practices
Design and oversee integrations using REST SOAP OAuth2 MID Server and APIs
Own CMDB architecture and Common Services Data Model (CSDM) alignment
Provide technical leadership and mentorship to ServiceNow developers
Guide scripting and customization using JavaScript Glide API and Business Rules
Lead upgrade planning version control update sets and deployments
Ensure security performance scalability and compliance
Partner with leadership and clients on ServiceNow strategy and roadmap
Serve as the technical authority during complex implementations

Requirements

5 years of hands-on ServiceNow implementation experience
3 years in a lead senior developer or architect role
Deep expertise in ITSM ITOM ITBM HRSD and CMDB
Advanced experience with ServiceNow scripting and integrations
Strong understanding of ITIL and mapping processes to ServiceNow
Experience leading large-scale or multi-module implementations
ServiceNow Certified System Administrator (CSA) required
CAD or CTA (or CTA-track) strongly preferred

Role Characteristics

Technical leadership role
Architecture and governance ownership
High decision-making authority
Accountable for platform health scalability and long-term success

Required Experience:

Senior IC

The ServiceNow Architect is responsible for designing governing and overseeing enterprise-level ServiceNow implementations. This role defines platform architecture integration strategy data models and technical standards while providing leadership and guidance to development teams and stakeholders.K...