Telesales Team Leader

Makati City - Philippines

Monthly Salary: Not Disclosed

Posted on: 5 days ago

Vacancies: 1 Vacancy

Job Summary

About the job Telesales Team Leader

We are a world-leading smart mobility SaaS company with oversubscribers across 23 countries and we are looking for a Telesales Team Lead to join our team. Our teams are collaborative vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and efficiency.

Key Responsibilities:

Team Management: Lead motivate and manage a team of telesales agents to ensure optimal performance and achievement of sales targets.
Sales Strategy: Develop and implement telesales strategies to drive revenue acquire new customers and retain existing ones.
Performance Monitoring: Monitor and analyze individual and team performance providing regular feedback and guidance and assisting in improving sales results.
Training & Development: Provide ongoing training coaching demonstration and mentoring to telesales agents to enhance their skills and product knowledge.
Customer Interaction: Oversee and when necessary participate in customer calls to ensure high-quality service and to resolve any escalated issues.
Sales Targets: Set and review sales targets ensuring the team meets or exceeds set goals for revenue conversion rates and other KPIs.
Process Improvement: Continuously assess and improve telesales processes and workflows to enhance team productivity and sales results.

Key Requirements:

Minimum of 3-5 years in telesales with at least 1-2 years in a team lead role.
Excellent communication and negotiation abilities.
In-depth understanding of telesales techniques and customer engagement.
Proficiency in CRM software (e.g. Salesforce HubSpot) and Microsoft Office Suite.

Whats in it for you

Basic salary quarterly commission!
Strong sales mentorship and coaching
13th month pay
HMO / Healthcard Dependent
Opportunity to work with cutting-edge technology
Dayshift
Fixed Weekends off

Lead. Inspire. Deliver. Apply now!

About the job Telesales Team LeaderWe are a world-leading smart mobility SaaS company with oversubscribers across 23 countries and we are looking for a Telesales Team Lead to join our team. Our teams are collaborative vibrant and fast-growing and all team members are empowered with the freedom to in...