ServiceNow Business Analyst

Phoenix, NM - USA

Monthly Salary: Not Disclosed

Posted on: 5 days ago

Vacancies: 1 Vacancy

Job Summary

Only candidates local to Arizona are eligible to apply for this role.

MUST HAVE:

5 years of experience as a ServiceNow Business Analyst with at least 3 years specifically focused on ServiceNow implementations and process automation.
Deep understanding of IT Service Management (ITSM) IT Operations Management (ITOM) Customer Service Management (CSM) and CMDB.
Strong ability to analyze business requirements model processes and translate them into technical specifications. Proficiency in creating user stories workflows and process documentation.
A solid understanding of ITIL frameworks particularly in the context of ServiceNow is highly beneficial.
ServiceNow Certified System Administrator (CSA) certification required.

Only candidates local to Arizona are eligible to apply for this role. MUST HAVE: 5 years of experience as a ServiceNow Business Analyst with at least 3 years specifically focused on ServiceNow implementations and process automation. Deep understanding of IT Service Management (ITSM) IT Opera...