VP-Head

Trigent Software Private Limited

Job Location:

Bengaluru - India

Monthly Salary: Not Disclosed

Posted on: 4 days ago

Vacancies: 1 Vacancy

Job Summary

As an Head of Global Market Operations Back Office India

your responsibilities will include:

Control daily the KRI by ensuring proper escalation level and quality of comments in the tools
Ensure a zero delay on all internal and external audit as long as any regulatory requirement
Improve efficiency of the team by doing regular sit in with minutes and adjusting the documents
in place to tracks unitary time of every process and create synergies between her/his teams
Set up the governance meetings ie daily meeting with the sub teams weekly meeting with
her/his team leader and weekly meeting with offshore managers
Propose and deliver efficiency gains by streamlining or automating processing
Maintain knowledge to a high level by reviewing the skill matrix and propose action plan to
improve knowledge sharing
Manage wisely holidays to avoid end of year packs

Report and monitor the capacity management of the teams and raise early warning to her/his
management

Declare incidents client complaints and follow related action plans
Change mindset of the team by influencing them to challenge process and have a risk-based
approach (team member should raise her/him early warning whether capacity FO request or
behavior to ensure proper segregation of duties or risky process)
Improve her/his team leader skillsets for them to monitor production indicators and allocation of
tasks within the team
Regularly assess the quality of the teams with offshore managers (Head Office and Regional Head
of Back Office) to keep trust and follow action plan if any.
Maintain and develop documentation (SOP/Procedures) according to company Standard

Required Skills
To be a great fit for this role you should have:
Good cross-asset products and operational process knowledge
Excellent communication skills
Organized with strong attention to details
Self-motivated and is comfortable working in autonomy
Teamwork player and strong Leadership
Knowledge of Murex or Summit is a plus

Experience
At least 15 years experience in banking industry with previous management role

Location: Onsite Bangalore (Bagmane Solarium City Kundalahalli Colony Brookefield Bengaluru)

As an Head of Global Market Operations Back Office India your responsibilities will include: Control daily the KRI by ensuring proper escalation level and quality of comments in the tools Ensure a zero delay on all internal and external audit as long as any regulatory requirement I...

As an Head of Global Market Operations Back Office India

your responsibilities will include:

Report and monitor the capacity management of the teams and raise early warning to her/his
management