AV Infrastructure Specialist

Indianapolis, IN - USA

Monthly Salary: Not Disclosed

Posted on: 4 days ago

Vacancies: 1 Vacancy

Job Summary

Job ID: 790328

IN-IDOH Application Systems Analyst/Programmer Specialist

Client: State of Indiana Department of Health

Duration: 12 Months

Location: 2 N. Meridian St. Indianapolis IN 46204

Onsite

Specific Skills Required for this position:

AV infrastructure digital media
Provide Tier 2/3 support and administration for SharePoint Microsoft Teams and Microsoft 365 (O365) services.
Power Platform development: design build and maintain Power Apps Power Automate flows and Power BI reports/dashboards to streamline operations and reporting.
DocuSign support: administer envelopes templates user permissions and integrations (e.g. SharePoint/.NET/Power Automate).

Job Summary:

The Application Systems Analyst/Programmer Senior serves as a technical lead supporting enterprise-wide systems AV infrastructure digital media modern collaboration platforms and custom application development.
The role ensures continuity of mission critical services optimizes content and collaboration workflows and partners across the agency to deliver secure reliable and accessible technology solutions.

Duties and Responsibilities

AV & Digital Media Systems Support

Manage and maintain AV infrastructure including Tricaster Live Call Connect IVGA streaming tools and conference room equipment.
Provide live event support (setup monitoring troubleshooting) for streaming recording and remote speaker integration.
Coordinate with AV/platform vendors (e.g. Diversified Telestream) for quotes renewals upgrades and escalations.
Manage AV scheduling setup and support for internal and external meetings.

Video Content Management

Oversee manual downloads and archival of VODs from Pividal ahead of decommissioning deadlines.
Maintain the Pividal environment and coordinate the transition to the vendors new environment post January including connectivity access retention and governance workflows.
Tune and prepare video files (transcoding/metadata/quality checks) before upload to the new environment to ensure compatibility performance and accessibility.
Organize and catalog media for long term storage and retrieval; document content lifecycle processes.
Podcast creation and support: produce edit and upload podcasts; maintain feeds/metadata; ensure brand legal and accessibility compliance.

Webinar Coordination & Support

Coordinate webinar logistics (scheduling platform setup dry runs live moderation) and ensure consistent audio/video quality.
Edit and publish recordings to designated platforms; confirm accessibility standards metadata and retention.

Application & Systems Analysis

Provide Tier 2/3 support and administration for SharePoint Microsoft Teams and Microsoft 365 (O365) services.
Develop and maintain SharePoint sites (IA lists/libraries pages permissions governance); troubleshoot SharePoint issues and optimize performance/usability.
.NET application development (C#/) to build and support internal tools integrations and services.
Support Marketing Cloud operations (campaign setup user onboarding data governance integrations).
Provide agency wide application support across commonly utilized platforms coordinating resolution with IOT/OTC and vendors.

Automation & Platform Development

Power Platform development: design build and maintain Power Apps Power Automate flows and Power BI reports/dashboards to streamline operations and reporting.
Establish governance ALM practices environment strategies and data loss prevention (DLP) policies for Power Platform solutions.
Integrate Power Platform with SharePoint M365 and line of business systems using connectors and custom APIs.

Electronic Signature & Workflow

DocuSign support: administer envelopes templates user permissions and integrations (e.g. SharePoint/.NET/Power Automate).
Design end to end eSignature workflows with audit trails retention and compliance alignment; provide user training and documentation.

Project Coordination & Documentation

Support procurement/contract activities (SPR drafting PO tracking) vendor engagement and change management.
Maintain SOPs architecture diagrams runbooks and performance metrics for AV and IT services.
Coordinate knowledge transfer and onboarding for backups/new hires; contribute to training materials.

Cross Functional Collaboration

Partner with program divisions Finance and Procurement to align technology solutions with operational needs.
Facilitate communication between technical teams and end users; drive adoption of collaboration platforms and automation.
Participate in agency planning and governance forums; propose improvements to service reliability accessibility and security.

Job ID: 790328 IN-IDOH Application Systems Analyst/Programmer Specialist Client: State of Indiana Department of Health Duration: 12 Months Location: 2 N. Meridian St. Indianapolis IN 46204 Onsite Specific Skills Required for this position: AV infrastructure digital media Provide Tier 2/3 sup...