Content Operations Coordinator

New York City, NY - USA

Monthly Salary: Not Disclosed

Posted on: 4 days ago

Vacancies: 1 Vacancy

Job Summary

MW Partners is currently seeking a Content Operations Coordinator to work for our client who is a global leader in multimedia and creativity software products.

Responsibilities and duties:

Ingestion & Pipeline Support

Monitor and troubleshoot content ingestion through the Adobe ingest pipeline (using Splunk and AWS S3).
Review job reports identify errors and coordinate with contributor relations on fixes.
Report system issues to engineering and assist in testing solutions.
Manage AWS S3 storage for assisted uploads.
Suggest and support automation opportunities to streamline workflows.

Partner & Team Support

Onboard new assisted ingest partners including AWS S3 configuration and workflow training.
Provide daily and ad-hoc ingestion activity reports to partners and internal collaborators.
Develop clear documentation and training materials.
Deliver technical support for tools and systems that impact content delivery.

Data & Workflow Optimization

Gather and analyze data to measure ingest performance across content departments.
Troubleshoot issues related to file transfers transcoding or automated scripting.
Identify and implement process improvements to improve reliability and efficiency.

Requirements:

Bachelors degree in computer science or a related field or equivalent experience.
Experience supporting technology and asset management systems in digital media.
Knowledge of video/image transcoding.
Familiarity with creative tools like Photoshop Illustrator Premiere or After Effects.
Experience in media technology library science or a similar area at a level equivalent to a degree or comparable experience.
Strong technical skills: Excel AWS (especially S3) JSON/XML and experience with monitoring machine-generated data.
Familiarity with Python and Java.
Clear communicator capable of bridging technical and non-technical discussions with a wide variety of team members.
Organized multitasker who thrives under high-volume high-velocity deadline-intensive conditions.
Curious adaptable and eager to solve problems.

For a confidential discussion or to find out more contact Snehita on or apply now.

MW Partners is currently seeking a Content Operations Coordinator to work for our client who is a global leader in multimedia and creativity software products. Responsibilities and duties: Ingestion & Pipeline Support Monitor and troubleshoot content ingestion through the Adobe ingest pipeline (usi...