Role: Salesforce Marketing Cloud (SFMC) Specialist / Developer
Location: San Francisco CA
Key Responsibilities:
Campaign Development:
Build and manage campaigns using Email Studio Journey Builder Mobile Studio and Automation Studio.
Develop dynamic personalized emails with AMPscript HTML/CSS.
Optimize segmentation using Data Extensions SQL queries and filters.
Marketing Automation:
Create scalable automations for data imports segmentation triggered sends and complex workflows.
Configure journeys with entry criteria decision splits wait times and multi-step logic.
Data & Integrations:
Manage data in Marketing Cloud including Data Extensions contact records and subscriber management.
Work with APIs Marketing Cloud Connect and Salesforce Sales/Service Cloud integrations.
Perform QA on data accuracy segmentation logic tracking and personalization.
Reporting & Optimization:
Track campaign performance with dashboards and reporting tools.
Analyze metrics such as open rates CTR conversions and engagement.
Recommend improvements to journeys content and audience strategies.
Collaboration:
Partner with Marketing CRM Salesforce and business teams to refine requirements.
Translate marketing goals into technical execution within SFMC.
Maintain documentation and support deployment/QA processes.
Required Skills:
3 6 years hands-on Salesforce Marketing Cloud experience.
Expertise in Journey Builder Automation Studio Email Studio Mobile Studio (SMS/Push).
Proficiency in AMPscript SQL responsive HTML/CSS email development.
Experience with Marketing Cloud Connect Salesforce CRM data model subscriber management send classifications and compliance (CAN-SPAM GDPR).
Experience handling large datasets segmentation and personalization.
Preferred Skills:
Knowledge of SSJS (Server Side JavaScript).
Familiarity with Datorama Interaction Studio or CDP.
Experience with REST/SOAP APIs and advanced integration patterns.
Exposure to omnichannel marketing (email SMS push advertising).
Understanding of Agile/Scrum methodologies.
Certifications (Preferred):
Salesforce Marketing Cloud Email Specialist
Salesforce Marketing Cloud Administrator
Salesforce Marketing Cloud Developer
Salesforce Administrator (ADM-201)