Customer Support Specialist
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Job Location:
Rochester, NH - USA
Monthly Salary:
Not Disclosed
Posted on:
3 days ago
Vacancies:
1 Vacancy
Department:
Job Summary
We are seeking a dedicated and detail-oriented Customer Support Specialist to join our growing team in Rochester NY. This role is essential in ensuring a seamless and positive experience for our clients by providing timely accurate and professional support. The ideal candidate is a strong communicator with a problem-solving mindset and a passion for delivering outstanding service.
Responsibilities
Serve as a primary point of contact for customer inquiries via phone email and internal systems
Provide clear professional and efficient assistance to resolve customer questions and concerns
Maintain accurate records of customer interactions and support activities
Collaborate with internal departments to ensure effective issue resolution
Follow established procedures while contributing ideas to improve customer service processes
Uphold company standards for quality professionalism and confidentiality
Qualifications :
Strong verbal and written communication skills
Excellent organizational and time-management abilities
Ability to handle multiple tasks while maintaining attention to detail
Problem-solving skills with a customer-focused approach
Comfortable working in a fast-paced team-oriented environment
Proficiency with basic computer systems and office software
Additional Information :
Competitive salary ($49000 $54000 annually)
Growth opportunities within a stable and expanding company
Supportive and professional work environment
Ongoing skill development and training
Consistent full-time schedule
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Design Engineering
- Baan
- Customer Service
- Fund Management
- ABAP
- Elevator
About Company
About UsSonar Spark is an innovative and rapidly growing company focused on providing exceptional services and solutions to clients across various industries. We pride ourselves on our commitment to excellence, fostering a collaborative environment where creativity and professionalism ... View more
