Reservation Executive
Share
Job Location:
Visakhapatnam - India
Monthly Salary:
Not Disclosed
Posted on:
3 days ago
Vacancies:
1 Vacancy
Job Summary
We are seeking a detail-oriented and customer-focused Reservation Executive to join our team in Visakhapatnam India. As a key member of our hospitality organization you will be responsible for managing room reservations maximizing revenue and ensuring exceptional guest experiences.
- Plan and coordinate room reservations utilizing effective selling techniques to optimize revenue
- Develop and implement strategies to maximize room occupancy and revenue
- Generate and analyze monthly reports forecasts and other relevant statistics
- Collaborate with other departments to ensure seamless guest experiences
- Maintain accurate guest records and corporate databases
- Respond promptly and efficiently to customer inquiries and resolve issues
- Train and support team members in reservation procedures and safety protocols
- Assist in developing occupancy forecasts for annual budgets
- Monitor and update room availability to ensure accurate positioning of the hotel
- Implement strategic overbooking practices when necessary
- Apply discounts and corporate rates in accordance with company policies
- Supervise and delegate tasks to reservation associates
- Stay updated on industry trends and competitor practices to maintain a competitive edge
Qualifications :
- Proven experience in hotel reservations or a similar role in the hospitality industry
- Proficiency in reservation management systems and Microsoft Office suite
- Strong analytical skills with the ability to generate and interpret complex reports
- Excellent customer service skills with a focus on guest satisfaction
- Demonstrated ability to forecast occupancy and contribute to budgeting processes
- Strong leadership and team management capabilities
- Exceptional organizational and time management skills
- Ability to work efficiently in a fast-paced dynamic environment
- Excellent communication skills both verbal and written
- Detail-oriented with a high level of accuracy in data entry and record-keeping
- Problem-solving skills with the ability to make quick informed decisions
- Knowledge of hotel operations and revenue management principles
- Collaborative mindset with the ability to work effectively across departments
- Goal-oriented approach with a focus on achieving revenue targets
- Bachelors degree in Hospitality Management or related field preferred (not mandatory)
- Flexibility to work varying shifts including weekends and holidays as required
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Children Activity
- Graphics Design
- Aluminium
- Advocacy
- Fashion Designing
- Application Engineering
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
