Sr. Sales and Service Engineer – Jamnagar

Key Activities and Responsibilities:

The Sr. Engineer will work with the front-line sales forces and Customers Technical Representative at each account to improve the equipment reliability and decrease the Total Cost of Ownership by carrying out the following:

• To provide Sales & Service support to customers in Saurashtra Region (both Jamnagar refineries) Kutch belt and Saurashtra region on companys product range.
• Handling Service Centers independently inside customer premises and handle customer daily in and out plant activities.
• To perform installation and commissioning of seals systems & couplings
• To conduct reconditioning of seal system & coupling and recommend replacement/repairs.
• To maintain customer plants record & drawings in proper order
• To conduct seal system & coupling inspection with customer and provide technical advice.
• Present company products & services to customer base and ability to provide training to customers
• To liaise with CSE on the orders & sales status
• To liaise with operation & engineering dept to provide after sales supports
• To provide quotations on all inquiry under his responsibility
• Reliability concept on RCA failure mode assessment recommendations and reporting
• Reliability viewpoint on site tours preventative activities and recommendations
• Gain understanding of systemic and chronic failures and develop plan accordingly to eliminate
• Understand feasibility needs quantify benefits and prepare proposals
• Upgrade & review installations make engineering proposals and optimize arrangements.
• Data Management & Reliability data management trending analysis and reporting plant zchedules maintenance history upgrade plans and proposals. Contract KPIs as required.
• Manage & understand contractual requirements accordingly.
• Stock Management rationalization and cost control.
• Supply Chain & Vendor/3rd party management and coordination.
• Understanding & building relationships and developing intimate knowledge of people processes procedures and drivers
• Form integral part of clients in-house team of reliability engineers maintenance supervisors and area managers.
• Manage initiate and coordinate actions. Monthly internal & external reporting

Qualifications :

Skills and Experience

Education/Training: University Degree/Diploma in Mechanical Engineering or similar field.

Experience:  8years of relevant mechanical engineering qualifications and experience predominantly on rotating equipment applications and maintenance.

Knowledge/Skills: 

• Extensive knowledge rotating equipments covering pumps compressors mechanical seals
• Strong Commercial and Technical Skills.
• Communication and presentation skills.
• Field exposure working at customer sites
• Hands-on experience on Wet seals will be an added advantage.

Languages: Gujarati English and Hindi

Reports to: Baroda Branch Manager

Supervises: Service Engineer/ Technician

Work Environment: Work environment is typically considered an office environment during normal or extended business hours. However this role will be purely based at customer premises.

Additional Information :

With colleagues stretching across the globe we are proud of our diversity. To foster inclusivity we run employee resource groups (ERGs) to provide a safe space for employees to connect and support each other. Our cross-business ERGs include Veterans Pride Network Black Employee Network Network and Neurodiversity. 

Across our company we recognize excellence culminating in the Smiths Excellence Awards our annual celebration of the most extraordinary activities people and projects that best showcase our strengths and help drive our business forward. We announce these on our annual Smiths Day a global celebration of Smiths around our network. 

Join us for a great career with competitive compensation and benefits while helping engineer a better future. 

We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of color religion sex sexual orientation gender identity national origin economic status disability age or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics where we celebrate support and embrace diversity.

At no time during the hiring process will Smiths Group nor any of our recruitment partners ever request payment to enable participation including but not limited to interviews or testing. Avoid fraudulent requests by applying jobs directly through our careers website (Careers - Smiths Group plc)

Remote Work :

No

Employment Type :

Full-time