Business Operations Analyst
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Job Location:
Monthly Salary:
Posted on:
5 days ago
Vacancies:
1 Vacancy
Job Summary
We are seeking a highly analytical detail-oriented and results-driven Business Operations Analyst to support our organizations operational excellence and strategic growth initiatives. The ideal candidate will leverage data-driven insights process design expertise and cross-functional collaboration to enhance efficiency optimize workflows and strengthen business performance.
Core Responsibilities:
- Advanced Data Analysis: Collect cleanse and analyze operational data from various internal systems to identify performance trends inefficiencies and improvement opportunities.
- Operational Efficiency Improvement: Assess end-to-end business processes identify bottlenecks and recommend strategic improvements to enhance productivity and reduce operational overhead.
- KPI Development & Monitoring: Design implement and track business KPIs to measure effectiveness and support continuous improvement initiatives.
- Reporting & Performance Insights: Develop executive-level dashboards management reports and presentations that communicate clear insights and actionable recommendations.
- Cross-Functional Collaboration: Partner with Sales Operations HR Finance and Technology teams to ensure process alignment and successful execution of business initiatives.
- Root Cause Analysis: Perform detailed investigations to determine underlying causes of operational issues and provide sustainable data-backed solutions.
- Process Documentation: Create and maintain SOPs process flow diagrams workflow documentation and operational guidelines.
- Project Support & Execution: Assist in planning and executing operational improvement automation and transformation projects across departments.
- Risk Assessment & Mitigation: Identify operational risks analyze their impact and propose effective mitigation strategies to ensure business continuity.
- Change Management Support: Facilitate smooth adoption of new processes or systems by coordinating training sessions and supporting teams during transitions.
- Cost Optimization: Analyze resource utilization and recommend cost-effective strategies without compromising quality or service delivery.
- Stakeholder Engagement: Engage with internal stakeholders to understand business needs and ensure alignment with organizational objectives.
- Data Governance: Support data governance practices by ensuring accuracy consistency and compliance in reporting and analytics.
- System Enhancement Collaboration: Work closely with IT teams to optimize reporting tools automate workflows and improve data integration.
- Operational Benchmarking: Monitor market and industry best practices to introduce innovative solutions and enhance business efficiency.
Qualifications
Bachelors in Business/IT (Masters or Six Sigma/PMP preferred).
3 5 years in business operations/analysis (edtech software IT consulting preferred).
Strong skills in data analysis documentation and reporting.
Proficiency in MS Office Google Workspace; knowledge of Agile/Scrum.
Excellent communication and problem-solving abilities.
Preferred Skills
Experience with Tableau/Power BI or Python scripting.
Knowledge of Indian edtech/IT regulatory frameworks.
Ability to multitask in a dynamic environment.
Job Type: Full-time
Work Location: In person
Key Skills
- SQL
- Agile
- Business Analysis
- Visio
- Waterfall
- Business Process Modeling
- Requirements Gathering
- User Acceptance Testing
- Business requirements
- SDLC
- Systems Analysis
- Data Analysis Skills
