City Head – Operations & Growth

About the Company Social Sailor

Social Sailor is a community-driven events company that runs social meetups art workshops and curated experiences across multiple cities in India. We operate through a network of city teams hosts and volunteers supported by a structured operations and scheduling system. Our focus is on creating meaningful experiences building strong communities and scaling events in a disciplined and collaborative way.

Role Summary City Head (Operations & Growth)

The City Head leads city-level growth and operations from our Hebbal Bangalore office managing events teams scheduling performance and expansion across multiple cities virtually. The role focuses on city growth people management event pipeline execution procurement efficiency and P&L discipline. Training and guidance will be provided and the role is designed for someone who is willing to take ownership and learn across functions.

Employment Details

• Location: Hebbal Bangalore (In-office)

• Employment type: Full-time

• Compensation:per month (based on experience responsibility scope and performance)

• Working days: 6 days a week (including Saturday & Sunday these are key operational days)

• Weekly off: Tuesday

• Reporting to: Central Operations / Leadership Team

• Team scope: Hosts volunteers schedulers content & sales contributors across cities

• Cities managed: Managed virtually from office

Key Responsibilities

• Venue & Event Growth

  • Onboard suitable venues with strong fit for brand standards

  • Expand event lineup and introduce city-relevant formats

  • Review event performance and recommend delisting / replacement where needed

• City Team Leadership

  • Recruit train and support hosts volunteers and role contributors

  • Maintain a positive working culture and performance accountability

  • Promote high-performers and transition out non-aligned members

• Operations & Scheduling Coordination

  • Coordinate with the central scheduling team to ensure accurate listings

  • Monitor timing inventory and city-wise event readiness

• Performance & P&L Tracking

  • Track expenses submissions and reimbursement records

  • Maintain basic city-level P&L reporting and compliance

• Content Marketing & Sales Enablement

  • Oversee city content scheduling marketing and sales support roles

  • Ensure alignment on campaigns listings and conversions

• Procurement & Cost Optimization

  • Identify affordable vendors and negotiate better sourcing options

  • Reduce recurring supply costs while maintaining quality

Key Performance Indicators (KPIs)

• Event count growth & city pipeline stability

• Attendance & event performance health

• City team retention & capacity readiness

• Timely scheduling & listing accuracy

• Expense discipline & basic P&L hygiene

• Vendor cost optimization outcomes

Required Qualifications

• Strong communication and coordination skills

• Team management or leadership aptitude

• Comfort working with structured processes & reporting

• Ability to manage people and activities virtually across cities

• Ownership mindset reliability and accountability orientation

Preferred Qualifications

• Experience in operations events community management or city coordination

• Exposure to vendor management partnerships or team leadership

• Basic familiarity with spreadsheets dashboards or CRM tools