Assistant Vice President Automation & Analytics Lead – Growth Operations

Ready to shape the future of work

At Genpact we dont just adapt to changewe drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory our industry-first accelerator is an example of how were scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale. From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges.

If you thrive in a fast-moving tech-driven environment love solving real-world problems and want to be part of a team thats shaping the future this is your moment.

Genpact (NYSE: G) is anadvanced technology services and solutions company that deliverslastingvalue for leading enterprisesglobally.Through ourdeep business knowledge operational excellence and cutting-edge solutions we help companies across industries get ahead and stay ahead.Powered by curiosity courage and innovationour teamsimplementdata technology and AItocreate tomorrow today.Get to know us atand onLinkedInXYouTube andFacebook.

Inviting applications for the role of Assistant Vice President - Automation & Analytics Lead Growth Operations

The Automation & Analytics Lead (AVP) will own and drive internal analytics automation and reporting transformation across Genpact functions. The role is focused on eliminating manual reporting enabling realtime insights and scaling Tableau BI tools and CRMA based dashboards to support faster more accurate and datadriven decision making.

This role acts as a central enabler for leadership reporting operational transparency and selfservice analytics partnering with Operations Finance Sales Transformation and Digital teams.

Responsibilities

1. Internal Analytics & Reporting Automation

Lead the transformation of manual spreadsheet driven reporting into automated real time dashboards.

Drive adoption and standardization of Tableau Power BI CRMA and enterprise BI platforms across internal teams.

Design and deploy scalable dashboards for:

Operations performance

Transformation tracking

Financial and productivity metrics

Client and account intelligence

Reduce manual effort reporting cycle time and data inconsistencies through automation.

2. Data & Dashboard Strategy

Define enterprise level dashboarding and reporting standards (metrics definitions refresh cadence governance).

Partner with data IT and platform teams to ensure data availability quality and performance.

Enable near real time and self service analytics for leadership and business users.

Drive consistency in metrics across functions eliminating duplicate and conflicting reports.

3. Business Partnership & Stakeholder Management

Act as a single threaded owner for internal analytics automation initiatives.

Work closely with senior stakeholders (Operations Finance Sales Transformation HR) to understand reporting needs.

Translate business requirements into clear visualization and automation solutions.

Present insights and dashboards effectively to VP / SVP / CXO audiences.

4. CRMA & Commercial Analytics Enablement

Drive automation of CRMA based reporting and dashboards to support:

Pipeline and revenue visibility

Deal tracking and performance

Sales effectiveness and forecasting

Ensure tight integration between CRMA finance and operational data sources.

Enable leadership with a single trusted source of commercial insights.

5. Governance Controls & Sustainability

Establish governance frameworks for dashboard creation access and changes.

Ensure alignment with data security compliance and audit requirements.

Track and report benefits realizationeffort reduction accuracy improvement speed to insight.

Drive long term sustainability and reduction of adhoc reporting.

6. Team Leadership & Capability Building

Lead and grow a team of BI developers analysts and automation specialists.

Build deep capability in Tableau BI platforms CRMA reporting and data modeling.

Coach teams on visualization best practices and business storytelling.

Foster a culture of continuous improvement and automation first thinking.

Qualifications we seek in you!

Minimum Qualifications

Years of experience in analytics BI or digital transformation preferably in BPM / Shared Services / Consulting environments.

Strong handson expertise in:

Tableau (mandatory)

Power BI or similar BI tools

CRMA (Salesforce Analytics or equivalent)

Proven experience automating complex manual reporting ecosystems.

Strong understanding of data modeling KPIs and enterprise reporting design.

Experience working with senior business leaders and crossfunctional teams.

Preferred Qualifications/ Skills

Prior experience in Genpact like environments: Analytics COE Lean Digital Internal Transformation or Enterprise Reporting.

Exposure to commercial finance and operations reporting.

Working knowledge of SQL data warehouses and cloud data platforms.

MBA or advanced degree in Analytics Engineering or Management.

Why join Genpact

Be a transformation leader Work at the cutting edge of AI automation and digital innovation

Make an impact Drive change for global enterprises and solve business challenges that matter

Accelerate your career Get hands-on experience mentorship and continuous learning opportunities

Work with the best Join 140000 bold thinkers and problem-solvers who push boundaries every day

Thrive in a values-driven culture Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Lets build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation.

Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.