VP of Operations and Growth

VP of Operations & Growth

With a Little Help Inc

Seattle WA Total Compensation: $135000$175000 (DOE)

Full-time In-person leadership role

Who We Are

For 30 years With A Little Help has been one of Seattles most trusted community-rooted home care providers. Weve grown through compassion integrity and deep relationships and weve been honored as Best in the PNW by The Seattle Times for three consecutive years (23-25).

Now were entering a new chapter.

Were investing in a senior leadership role to drive strategy and lead our team through its implementation. This role will elevate our operational excellence and preparing for the next decade of growth. To do that were building a leadership team that can imagine whats possible and then rally and align people to make it real.

This is where you come in.

The Role: VP of Operations & Growth

Were seeking a visionary operator. Someone who can design the future of our field operations inspire teams and drive sustainable growth. This is a hands-on executive role for a leader who thrives at the intersection of strategy people and execution.

You will oversee our field operations client experience caregiver workforce and growth initiatives. Youll be the operational engine behind our mission and a key architect of our next evolution.

The Type of Leader We Need

This role is intentionally crafted for a leader whose natural strengths align with:

Innovation:

You love solving problems designing new systems and creating better ways of doing things. You see possibilities others miss. You find joy in novel ideas and solutions.

Team Galvanizer:

You know how to rally people build momentum and turn ideas into collective action. You energize teams and move them forward.

Tenacity:

You finish what you start. You drive initiatives across the finish line and ensure commitments become reality.

If this is your wiring you will thrive here in this role and with the others on our leadership team.

What Youll Lead:

Operational Excellence

Oversee all home care operations ensuring exceptional care delivery and client satisfaction

Build scalable systems processes and workflows that support growth

Lead and mentor operations staff to meet and exceed their goals and expectations

Guide the team to meet challenges overcome obstacles and recover from service failures.

Caregiver Workforce Leadership

Help drive recruitment onboarding training and retention strategies

Build a culture of accountability compassion and high performance

Strengthen communication and alignment across the caregiver workforce

Growth & Referral Strategy

Lead community outreach and personnel referral partnerships and brand presence

Identify new opportunities for market expansion

Partner with the CEO to shape long-term growth strategy

Executive Leadership

Serve as a key member of the leadership team

Translate vision into operational reality

Build cross-functional alignment and momentum

Drive initiatives with clarity energy and follow-through

Who You Are

You are an innovator a galvanizer and a finisher. You thrive in environments where you can create innovate and lead people toward a shared mission.

You likely have:

715 years of leadership experience preferably in home care home health senior services or a related field

A track record of building systems improving operations and driving growth

Experience leading managers and a geographically distributed team

Strong communication and relationship-building skills

A passion for serving older adults and strengthening community care

Compensation & Benefits

Total Target Compensation: $135000$175000 (DOE) Includes a 10% target bonus and additonal 10% stretch bonus

Health dental vision insurance

Generous PTO and paid holidays

Mileage reimbursement or vehicle stipend

Professional development and leadership growth opportunities

Why This Role Matters

Seattles aging population is growing rapidly. Families need trusted partners. Caregivers need strong leadership. And our community needs agencies that combine heart with operational excellence.

This role is your opportunity to shape the future of one of Seattles most respected home care organizations and to build something meaningful that will last.