Account Manager

Company Overview:

Join Allied Universal Facility Management and Janitorial Services! Were committed to delivering exceptional cleaning landscaping and restoration services for commercial facilities. Be part of a welcoming and collaborative team where innovation meets excellence. We offer steady reliable work in janitorial management full-time and part-time janitorial roles maintenance landscaping and metal restoration. If you want to make a meaningful impact and build a lasting career we have opportunities for you. Join us and grow with a leader in the industry!

Allied Universal Janitorial Services an Allied Universal Company is hiring a Security/Janitorial Account Manager. The Janitorial Account Manager job is accountable for day-to-day operations of an assigned account including hiring training disciplining and terminating staff. Build improve and maintain relationships with client and employees: develop & retain staff; coordinate needed support services and solve problems to effectively run the account. Provide quality customer service. Maintains maintenance of weekly operating schedules and completion of payroll for assigned janitorial personnel. Provides after-hour emergency response as required.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:

• Supervise the day to day security and janitorial operations of an assigned Customer Site.
• Manage a team of security and janitorial staff with scheduling payroll and training
• Ensure the Client Site is provided with high quality security and janitorial services
• Build and maintain effective relationships with both customers and employees.
• Handle any escalated issues or situations appropriately.
• Assure that employee grievances are heard and resolved.
• Manage uniforms equipment supplies and vehicles utilized at the account(s). Maintaining appropriate inventories and meeting customer/company requirements.
• Take a proactive role in communicating with Customer and meeting their needs; meet regularly listen to issues provide expertise and solutions. Ensure complete customer satisfaction.
• Enforce Allied Universal policies as outlined in the handbooks handouts and on the company portal.

QUALIFICATIONS:

• 6-months of experience of business management/operations/supervisory experience in facilities or client focused sites. Preferred but not required.
• Excellent computer skills: Excel Word and PowerPoint
• Communications skills verbal and Written
• Management experience Preferred but not required.
• Ability to work a flex schedule (different on call times daily)
• Minimum of 1 year management experience Security experience and cleaning experience. Preferred but not required.
• Experience in the Security and/pr janitorial industry and/or the ability to be trained in the janitorial industry.
• Able to attain a Security license in the state

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity age color religion sex sexual orientation gender identity national origin genetic information disability protected veteran status or relationship/association with a protected veteran or any other basis or characteristic protected by law. For more information:

If you have difficulty using the online system and require an alternate method to apply or require an accommodation please contact our local Human Resources department. To find an office near you please visit: ID