Business Capabilities PM II
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Job Location:
Austin, TX - USA
Monthly Salary:
USD 66800 - 142800
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Responsible for driving and facilitating Business Process Improvement initiatives analyses and recommendations across stores regions functions and operations. Serves as an internal consultant to the organization working with key leaders and stakeholders to understand business process objectives potential changes challenges and areas in need of assessment / improvement. Reviews and evaluates new or improved business and management practices for application to company programs or operations. Creates business case for proposed process or operational collaboration with leadership develops solutions to organizational issues and concerns develops organizational change strategies and plans and facilitates processes for their implementation. Acts as subject matter expert regarding process improvement analyses and initiatives.
Key job responsibilities
oProvides BPI support across organizational units and/or for large integrated processes or functions.
oWorks throughout the organization to identify change targets with potentially significant business impact; target areas may include:
Store Operations
Information Systems
Supply Chain
Vendor / Supplier Management
Customer experience.
oWorks on complex business problems that may include multiple functions and/or diverse technologies.
oGathers and documents requirements for initiative design and associated project management.
oProvides leadership to cross-functional teams throughout the project lifecycle including resource estimation milestone identification team facilitation change management and reporting.
oEnsures business processes are analyzed from multiple aspects including inputs outputs user and customer experience.
oLeads in the identification and analysis of high impact change targets.
oEngages with process owners / stakeholders to develop change recommendations design testing strategies and evaluate effectiveness of recommended approaches.
oSupports process improvement implementation through education training or facilitation as required.
oFollows up to identify successes areas for improvement and lessons learned.
Skills:
oStrong understanding and proven ability to apply standard and some advanced BPI methodologies and tools.
oAdvanced statistics background.
oAdvanced ability to identify and pursue process improvement opportunities based on risk controls customer experience efficiencies and other business-focused factors.
oAssesses how systems and processes impact the effectiveness and efficiency of internal operations.
oCommunicates structured information in a clear concise and organized fashion.
oCollaborates with others to achieve objectives and ensure information flow.
oEffectively present information and respond to questions in both one-on-one situations and group meetings.
oParticipates in cross-functional projects and provides senior-level support to team.
oImpacts overall team effectiveness.
oMay provide informal support to less experienced Team Members.
oBuilds and nurtures relationships with senior-level stakeholders and leaders.
oApplies analytical skills to evaluate and interpret complex situations.
oPresents problem analysis and recommended solutions in a creative and logical manner.
oHandles a diverse range of issues requiring evaluation of a variety of factors including business trends.
oAnalyzes complex and ambiguous problems.
oIdentifies opportunities for process and procedural enhancements to drive efficiency and improve service levels.
oUnderstands the trends and emerging challenges facing the customer base market and industry.
oApplies business and project understanding to focus project / team efforts.
oDemonstrates excellent knowledge of the WFM product mix supply base and retail operations.
- 3 years of program or project management experience
- 3 years of defining and implementing process improvement initiatives using data and metrics experience
- Experience using data and metrics to determine and drive improvements
- Experience working cross functionally with tech and non-tech teams
- 3 years of driving end to end delivery and communicating results to senior leadership experience
- 3 years of driving process improvements experience
- Experience in stakeholder management dealing with multiple stakeholders at varied levels of the organization
- Experience building processes project management and schedules
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Key job responsibilities
oProvides BPI support across organizational units and/or for large integrated processes or functions.
oWorks throughout the organization to identify change targets with potentially significant business impact; target areas may include:
Store Operations
Information Systems
Supply Chain
Vendor / Supplier Management
Customer experience.
oWorks on complex business problems that may include multiple functions and/or diverse technologies.
oGathers and documents requirements for initiative design and associated project management.
oProvides leadership to cross-functional teams throughout the project lifecycle including resource estimation milestone identification team facilitation change management and reporting.
oEnsures business processes are analyzed from multiple aspects including inputs outputs user and customer experience.
oLeads in the identification and analysis of high impact change targets.
oEngages with process owners / stakeholders to develop change recommendations design testing strategies and evaluate effectiveness of recommended approaches.
oSupports process improvement implementation through education training or facilitation as required.
oFollows up to identify successes areas for improvement and lessons learned.
Skills:
oStrong understanding and proven ability to apply standard and some advanced BPI methodologies and tools.
oAdvanced statistics background.
oAdvanced ability to identify and pursue process improvement opportunities based on risk controls customer experience efficiencies and other business-focused factors.
oAssesses how systems and processes impact the effectiveness and efficiency of internal operations.
oCommunicates structured information in a clear concise and organized fashion.
oCollaborates with others to achieve objectives and ensure information flow.
oEffectively present information and respond to questions in both one-on-one situations and group meetings.
oParticipates in cross-functional projects and provides senior-level support to team.
oImpacts overall team effectiveness.
oMay provide informal support to less experienced Team Members.
oBuilds and nurtures relationships with senior-level stakeholders and leaders.
oApplies analytical skills to evaluate and interpret complex situations.
oPresents problem analysis and recommended solutions in a creative and logical manner.
oHandles a diverse range of issues requiring evaluation of a variety of factors including business trends.
oAnalyzes complex and ambiguous problems.
oIdentifies opportunities for process and procedural enhancements to drive efficiency and improve service levels.
oUnderstands the trends and emerging challenges facing the customer base market and industry.
oApplies business and project understanding to focus project / team efforts.
oDemonstrates excellent knowledge of the WFM product mix supply base and retail operations.
- 3 years of program or project management experience
- 3 years of defining and implementing process improvement initiatives using data and metrics experience
- Experience using data and metrics to determine and drive improvements
- Experience working cross functionally with tech and non-tech teams
- 3 years of driving end to end delivery and communicating results to senior leadership experience
- 3 years of driving process improvements experience
- Experience in stakeholder management dealing with multiple stakeholders at varied levels of the organization
- Experience building processes project management and schedules
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at TX Austin - 74200.00 - 129800.00 USD annually
Key Skills
- Business Intelligence
- Sales Experience
- Compliance Management
- Risk Management
- Cold Calling
- Lean Six Sigma
- Upselling
- Business Management
- Regulatory Reporting
- SAP Supply Chain Management
- Economic Development
- Product Development
About Company
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