Information Desk Clerk- Sunnyview Hospital
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Job Location:
Schenectady, NY - USA
Monthly Salary:
$ 16 - 20
Posted on:
5 days ago
Vacancies:
1 Vacancy
Job Summary
Employment Type:
Part timeShift:
Rotating ShiftDescription:
Information Desk Clerk - Sunnyview - Per Diem Mixed Shift
We are currently seeking an Information Desk Clerk to join our team. As an Information Desk Clerk you will be the first point of contact for patients visitors and staff providing essential information and assistance. Your exceptional communication skills and friendly demeanor will contribute to creating a welcoming and helpful environment for all individuals entering the hospital. This position requires the ability to multitask handle inquiries efficiently and always maintain a professional and courteous attitude.
Responsibilities:
- Greet and welcome patients visitors and staff as they enter the hospital.
- Provide accurate and up-to-date information regarding hospital services departments and directions.
- Assist patients and visitors in locating their desired destinations within the hospital.
- Answer phone calls and respond to inquiries providing information or directing calls to the appropriate departments or personnel.
- Maintain a neat and organized information desk area ensuring that brochures maps and other informational materials are readily available.
- Coordinate with other hospital staff to ensure smooth patient flow and address any concerns or issues promptly.
- Handle complaints or difficult situations with professionalism and empathy escalating matters to the appropriate individuals when necessary.
- Maintain confidentiality and adhere to privacy regulations when handling patient information.
- Stay updated on hospital policies procedures and safety protocols.
Requirements:
- High school diploma or equivalent.
- Excellent verbal and written communication skills.
- Strong interpersonal skills and the ability to interact effectively with individuals from diverse backgrounds.
- Proficiency in using computer systems and basic office software.
- Exceptional problem-solving skills and the ability to remain calm under pressure.
This is a full-time day position Hours will be 6:30am-3:00pm
Pay Range - $16.70- $20.36
Pay is based on experience skills and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location.
Our Commitment
Rooted in our Mission and Core Values we honor the dignity of every person and recognize the unique perspectives experiences and talents each colleague brings. By finding common ground and embracing our differences we grow stronger together and deliver more compassionate person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability veteran status or any other status protected by federal state or local law.
Key Skills
- Environmental Safety
- J2se
- ABAP
- Flexcube
- Health And Safety Management
- BI
About Company
Trinity Health is one of the largest not-for-profit, Catholic health care systems in the nation. It is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians caring for diverse communities across 25 states. Nationally recognized for care and experience, the Trinity ... View more
