Director, Delivery Excellence
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Job Location:
Richfield, MN - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Job Description
The Delivery Operations team serves as a strategic enabler within the organization leading technology teams in delivering impactful solutions that deepen customer engagement and reinforce brand loyalty. We champion the adoption and evolution of delivery practices that drive key strategic outcomes foster business agility and maximize value realization.
Our success is built on a foundation of delivery excellence data-informed decision-making and the application of innovative methodologies. We streamline processes optimize tools and establish clear standards measurements practices and guidelines to ensure consistent high-quality execution across product initiatives.
As a central hub for operational excellence the Director Deliver Excellence plays a pivotal role in aligning cross-functional efforts accelerating time-to-market building in quality and continuously improving how we deliver value to our customers and stakeholders.
This role is remote eligible which means you would work virtually from home or another non-Best Buy location
What youll do
Preferred Qualifications
Whats in it for you
Were committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it especially key moments in your life.
Our benefits include:
Competitive pay
Generous employee discount
Physical and mental well-being support
About us
As part of the Best Buy team youll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life in our stores online and in customers homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. Were committed to being a great place to work where you can unlock unique career possibilities. Above all we aim to provide a place where you can bring your full authentic self to work now and into the future. Tomorrow works here.
Best Buy is an equal opportunity employer.
The Delivery Operations team serves as a strategic enabler within the organization leading technology teams in delivering impactful solutions that deepen customer engagement and reinforce brand loyalty. We champion the adoption and evolution of delivery practices that drive key strategic outcomes foster business agility and maximize value realization.
Our success is built on a foundation of delivery excellence data-informed decision-making and the application of innovative methodologies. We streamline processes optimize tools and establish clear standards measurements practices and guidelines to ensure consistent high-quality execution across product initiatives.
As a central hub for operational excellence the Director Deliver Excellence plays a pivotal role in aligning cross-functional efforts accelerating time-to-market building in quality and continuously improving how we deliver value to our customers and stakeholders.
This role is remote eligible which means you would work virtually from home or another non-Best Buy location
What youll do
- Enhance delivery efficiency for new products and enhancements to customers and employees.
- Strengthen discovery and execution to improve flow foster innovation and embed quality practices.
- Drive a customer-obsessed culture rooted in transparency and data-driven decisions.
- Oversee global operating model enablement to mature product engineering and design practices.
- Standardize ways of working for alignment and operational consistency across Product & Engineering.
- Lead delivery excellence through OKRs benchmarking and continuous improvement of metrics.
- Foster collaboration and learning by owning the Product CoP and establishing a Lean Agile Center of Excellence.
- Maximize business value realization across programs products and services through operational excellence.
- 10 or more years experience in agile lean product or engineering delivery in a Global matrixed environment
- 7 years experience as a people manager with a track record of attracting developing and retaining top talent.
- Proven ability to influence and engage stakeholders at all levels while leveraging strong business and commercial acumen to align initiatives with strategic goals.
- SPC (SAFe Practice Consultant) Certification
- Proven success in leading at least three organizational transformations including changes in ways of working training and delivery models.
- In-depth experience and knowledge of Product delivery leading indicators discovery design thinking MVP development and other Product practices
- Solid & extensive technical and DevOps background with hands-on understanding of modern engineering practices leadership in training & implementation
- Seasoned trainer and curriculum developer capable of translating theory into practical application
Preferred Qualifications
- Bachelors degree in Technology or Business Administration; MBA or MS highly preferred.
- Certifications in Agile Portfolio Engineering and DevOps methodologies such as LPM SDP PMPO PMP iCAgile CSP AI are additionally beneficial
- Prior experience in a digital-first environment leveraging data to inform decisions and drive outcomes.
Whats in it for you
Were committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it especially key moments in your life.
Our benefits include:
Competitive pay
Generous employee discount
Physical and mental well-being support
About us
As part of the Best Buy team youll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life in our stores online and in customers homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. Were committed to being a great place to work where you can unlock unique career possibilities. Above all we aim to provide a place where you can bring your full authentic self to work now and into the future. Tomorrow works here.
Best Buy is an equal opportunity employer.
Required Experience:
Director
Key Skills
- Forklift
- Customer Service
- Organizational skills
- Basic Math
- Dealership Experience
- Laundry
- SyteLine
- Warehouse Experience
- Dispatching
- Personal Injury Law
- Translation
- Project Coordination
About Company
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