Field Operations Trainer

At Tagg-N-Go training doesnt happen in a classroomit happens in the tunnel at the pay station and shoulder-to-shoulder with our teams. Were looking for a Field Operations Trainer with real operational experience and leadership presence who can coach managers build training programs and model our standards in the field.

This is a rare role. Youll get your hands dirty clean cars work in the tunnel coach managers in real timeand also step back to build improve and evolve training programs that scale with our growing company.

If youve led teams earned respect in operations and love helping others level up this role was built for you.

Compensation: Starting at $55000 with flexibility based on experience

Why Youll Love It Here

• Real Influence: Youll shape how leaders and teams are developed company-wide
• No Fluff Training: Everything you build gets used in the real world
• Growth-Oriented Culture: We invest in leaders who invest in others
• Strong Benefits: Health dental vision HSA 401k match PTO EAP education reimbursement
• Fun Gritty Fast-Growing Company: We work hard have fun and dont take ourselves too seriously

This is not a classroom style or administrative training role.
This is a leadership role that blends:

• Hands-on operational training
• Manager coaching and development
• Program building and continuous improvement

Some weeks are packed with back-to-back field training. Others are quieter focused on building content refining programs filming training and improving systems. Flexibility and ownership matter here.

What Youll Do

Lead Hands-On Field Training

• Coach Site Managers Assistant Site Managers and teams directly in the field
• Train in tunnel operations safety sales guest experience and systems
• Model standards by working alongside teamsincluding tunnel support and pit cleaning
• Reinforce expectations through real-time feedback repetition and accountability

Build and Evolve Training Programs

• Design and improve onboarding leadership development and skill-based training
• Update SOPs job aids LMS content and training videos
• Identify training gaps through observation and turn them into scalable solutions
• Partner with Operations HR Maintenance and Guest Support to align training with reality

Support Growth & Change

• Support new site launches acquisitions and leadership transitions
• Travel to sites across Utah Idaho and Nevada as needed
• Help teams adopt new tools programs and processes with confidence

What Makes You a Strong Fit

You:

• Have management or supervisory experience in operations or frontline leadership
• Earn credibility by doing the work not just talking about it
• Are comfortable giving feedback holding standards and coaching through mistakes
• Thrive in fast-paced sometimes messy environments
• Can zoom out to build systemsand zoom in to clean a pit if thats what the day needs
• Are curious adaptable and hungry to learn everything

You dont just know the processyou understand people.

Skills & Experience

• 3 years of leadership or management experience (training experience a plus)
• 13 years experience leading training or learning programs - or proven record of developing teams in operations roles
• Experience developing teams in operational environments
• Strong communication coaching and facilitation skills
• Strong ability to evaluate research and implement effective learning solutions
• Comfortable working independently with strong organization and follow-through
• Tech-comfortable - Google Workspace; familiarity with LMS and/or instructional authoring tools helpful
• Willing and able to travel up to 50% during peak periods
• Physically able to work in tunnels outdoors and hands-on environments
  

Physical Requirements

• Prolonged periods of sitting standing walking and hands-on training
• Ability to lift up to 25 pounds
• Comfortable working outdoors in varying weather conditions
• Hands-on role alongside managers and attendants including tunnel support trench cleaning and on-site coaching

Ready to Join Us

Apply now to grow people strengthen teams and shape the future of training at Tagg-N-Go Car Wash. If you believe great training creates great teamsyoull fit right in.