Customer Service Trainer
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Job Location:
Kansas City, KS - USA
Monthly Salary:
Not Disclosed
Posted on:
7 hours ago
Vacancies:
1 Vacancy
Department:
Job Summary
SkillBridge Academy is seeking a skilled and motivated Customer Service Trainer to join our Kansas City team. This role is responsible for designing and delivering engaging training sessions that enhance customer service standards improve communication skills and foster a culture of excellence.
The ideal candidate will be passionate about mentoring others confident in public speaking and committed to developing high-performing customer-facing teams.
Responsibilities
Develop and deliver structured customer service training programs for new hires and existing staff
Facilitate workshops focused on communication problem-solving and service excellence
Evaluate trainee performance and provide constructive feedback
Collaborate with management to identify training needs and skill gaps
Maintain training materials and update content to reflect evolving service standards
Track progress and prepare reports on training outcomes and effectiveness
Qualifications :
Strong verbal and written communication skills
Excellent presentation and facilitation abilities
Ability to lead groups and inspire professional growth
Strong organizational and time-management skills
Adaptability and a solution-oriented mindset
Commitment to maintaining high standards of professionalism
Additional Information :
Competitive salary ($41000 $45000 annually)
Opportunities for professional growth and advancement
Ongoing training and skill development programs
Collaborative and supportive work environment
Structured career progression within the organization
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
About Company
About UsSonar Spark is an innovative and rapidly growing company focused on providing exceptional services and solutions to clients across various industries. We pride ourselves on our commitment to excellence, fostering a collaborative environment where creativity and professionalism ... View more
