Medical Appointment Clerk

Dayton, TX - USA

Monthly Salary: Not Disclosed

Posted on: 2 days ago

Vacancies: 1 Vacancy

Job Summary

Medical Appointment Clerk job in Wright Patterson AFB OH.

Veterans and Military Spouses Encouraged to Apply

Benefits/Compensation:

Health and Welfare Fringe Benefits: $5.09 per hour
Paid Holidays - 11 days
Company-funded match and safe harbor 401(k)
Medical Dental and vision plans available
Life insurance and accidental death plans available
Short-term and long-term disability plans available
TRICARE Supplemental available
Supplemental Benefit plans available
Employee Assistance Program
Pet Insurance Plans available
Will Preparation Services available

Medical Appointment Clerk Job Overview:

Adhere to assigned schedule including lunches and breaks.
Answer each call within contractual obligations.
Regular attendance is required.
Adhere to minimum key performance indicators policy.
Adhere to all rules and regulations to include but not limited to Health Insurance Portability and Accountability Act (HIPAA) and The Joint Commission (TJC)
Foster a positive working environment
Treat all encounters professionally
Ability to reliably commute to assigned location
Create an engaging supportive atmosphere that fosters active learning and confidence.

Duties

Handle each call received providing a one call resolution for the caller.
Schedule reschedule and/or cancel appointments.
Correct booking errors for inbound and outbound calls.
Conduct outbound calls as required.
Provide MHS Genesis secure messaging services as required.
Work in conjunction with the various departments and organizational leadership teams.

Medical Appointment Clerk Job Qualifications:

High school diploma or General Educational Development (GED) equivalency
Skilled in Microsoft 365 and other software programs.
Excellent interpersonal and customer service skills proper telephone etiquette.
Ability to critically think define problems and obtain solutions.
Must be able to obtain clearance to be granted a Common Access Card (CAC).
Must be able to clearly communicate verbally and written with coworkers and clinic staff.
Healthcare administrative experience - preferred
Call center experience - preferred
Critical thinking skills and attention to detail.
Receptive to feedback.
Ability to navigate and utilize computer systems effectively.

Come join our team of healthcare professionals!

EPIC GOVERNMENT employs healthcare professionals at government medical facilities providing care to military service members retirees and their families. Since 2004 Epic Government has built mutually beneficial sustainable partnerships with healthcare professionals and our clients nationwide.

Epic Government is an award winning organization built with committed professionals with a unified vision of helping others. We are honored to be named one of the Baltimore Suns Top Workplaces!

Epic Government dba FSR is an Equal Opportunity Employer: disability/veteran/military spouse

By applying for this position you agree that any calls from Epic Staffing Group and its subsidiaries may be monitored or recorded for training and quality assurance purposes.

Medical Appointment Clerk job in Wright Patterson AFB OH. Veterans and Military Spouses Encouraged to Apply Benefits/Compensation:Health and Welfare Fringe Benefits: $5.09 per hourPaid Holidays - 11 days Company-funded match and safe harbor 401(k)Medical Dental and vision plans available Life insura...