CRM EXECUTIVE FEMALE
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Job Location:
Monthly Salary:
Experience Required:
Posted on:
6 days ago
Vacancies:
1 Vacancy
Job Summary
A. Customer Relationship Management (CRM): Handle client interactions post-inquiry from quotation to delivery ensuring smooth coordination with sales warehouse and installation teams. Maintain and update customer data follow-ups and interactions in the CRM software (Zoho/CRM module). Track and ensure on-time delivery proactively communicating timelines and updates. Collect feedback and reviews post-project/delivery to improve client experience. Build strong post-sale relationships that lead to repeat business and referrals. B. New Business Development: Identify and reach out to interior designers architects and builders for potential collaborations and vendor empanelment. Research and onboard new B2B clients including retail partners design studios and project consultants. Schedule and coordinate site visits presentations and sample displays with the sales/design team. Assist in drafting proposals quotations and presentations for new business pitches. Maintain a B2B pipeline tracker with leads meetings and conversion timelines.Coordination & Reporting: Liaise between clients store and operations teams for seamless project execution. Share weekly MIS reports on follow-ups leads order status and closures. Support the marketing and communication team in client database building and campaign follow-ups. Ensure every lead and client is nurtured through structured communication and relationship building
Requirements
2-3 years working experience required as a CRM executive
Benefits
As per industry
Required Skills:
2-3 years working experience required as a CRM executive
Required Education:
Graduate
Company Industry
IT Services and IT Consulting
Key Skills
- Junit
- Customer Service
- Freelancing
- Industrial Safety
- ACCA
- Arbitration
