The Hilton Americas - Houston is looking for a Server Assistant (Part-Time) to join the in room dining team!
Connected to the George R. Brown Convention Center Hilton Americas-Houston is the citys largest convention hotel. Located in the heart of downtown Hilton Americas-Houston delivers world class hospitality in a vibrant fast paced environment
Check us out: Hilton Americas-Houston Dining & Drinks
The ideal candidate must be comfortable working in a fast-paced team-oriented environment and have consistent Thursday and Friday availability. A positive attitude excellent communication skills and a commitment to providing outstanding customer service are essential!
What will I be doing
As a Server Assistant you would be responsible for in room dining orders as well as stocking service stations in the hotels continuing effort to deliver outstanding guest service and financial profitability. Specifically you would be responsible for performing the following tasks to the highest standards:
Assist with the preparation and organization of in-room dining orders.
Deliver food and beverage items promptly and courteously to guest rooms.
Stock maintain and clean designated food station(s)
Assist food server(s) with table service including but not limited to serving beverages breads etc.
Retrieve and transport dirty tableware to dishwashing area
Respond to guest inquiries and requests and resolve issues in a timely friendly and efficient manner
Ensure all food handling procedures align with health and safety standards.
Maintain a clean and organized workstation while enforcing sanitation protocols.
The Benefits
Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment thanks to innovative programs and benefits such as:
Access to pay when you need it through DailyPay
Medical Insurance Coverage for you and your family
Mental health resources including Employee Assistance Program
Best-in-Class Paid Time Off (PTO)
Go Hilton travel program: 100 nights of discounted travel
Parental leave to support new parents
Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education including: college degrees and professional certifications*
401K plan and company match to help save for your retirement
Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
* Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable
What are we looking for
Since being founded in 1919 Hilton has been a leader in the hospitality industry. Today Hilton remains a beacon of innovation quality and success. This continued leadership is the result of our Team Members staying true to our Vision Mission and Values. Specifically we look for demonstration of these Values:
Hospitality - Were passionate about delivering exceptional guest experiences.
Integrity - We do the right thing all the time.
Leadership - Were leaders in our industry and in our communities.
Teamwork - Were team players in everything we do.
Ownership - Were the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline
In addition we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for Hilton
Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
EOE/AA/Disabled/Veterans
Required Experience:
Junior IC
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