What does the role involve
Making group reservations using a computerised reservation system in a fast-paced environment
Answering group telephone calls handling enquiries booking amendments and updates
Managing administration and paperwork for Group Leaders using task lists to prioritise workloads and meet deadlines
Building strong rapport and long-term relationships with Group Organisers
Welcoming groups on arrival at Resort and ensuring a smooth handover
Creating and developing sales leads to secure new business
Attending external exhibitions and travel shows to promote and grow Group Sales
Assisting with direct sales calls during peak demand
Hours of Work
- Part Time working 32 hours per week over 4/5 days including a weekend day on a rota basis.
- Shift Patterns will vary between 9am 6pm
- You also get to blend office and home working seamlessly after full training.
Qualifications :
We are looking for people who are passionate about selling and ideally have previous sales experience. Being highly organised and able to adapt priorities on the go will be essential to succeed in this fast-paced role.
Additional Information :
- Free use of Palms Health & Fitness - Gym and Swimming Pool
- 30% Discount on products in the shop
- Discounted holidays for you and your family at both our Hopton-on-Sea and Five Lakes Resorts
- Free Team Lunch available daily
- An all-year-round position (not seasonal)
- Free Parking and on the main Bus Route
- Cycle to Work Scheme
- 10% Discount off all products and treatments within Aphrodite Beauty Salon
- Opportunities to learn and develop across the Resort with Potters Development Academy. Including the Trainee Manager Programme Pathway to Success and Apprenticeship
- Discounted Tickets for you and family or friends to join us for a drinks-all-inclusive Evening of Entertainment on Resort
- Free access to our Employee Assistance and Wellbeing Programmes. Including advice and support with health checks access to GPs mental health support and counselling
#INDHPHOP
Potters Resorts is an equal opportunities employer. We will consider all qualified candidates without regard to age disability gender gender reassignment marriage and civil partnership pregnancy and maternity race religion or belief sex or sexual orientation. Our recruitment team are happy to support with any reasonable adjustments that are needed within the recruitment process.
Remote Work :
No
Employment Type :
Part-time
What does the role involve Making group reservations using a computerised reservation system in a fast-paced environment Answering group telephone calls handling enquiries booking amendments and updates Managing administration and paperwork for Group Leaders using task lists to prioritise workloads ...
What does the role involve
Making group reservations using a computerised reservation system in a fast-paced environment
Answering group telephone calls handling enquiries booking amendments and updates
Managing administration and paperwork for Group Leaders using task lists to prioritise workloads and meet deadlines
Building strong rapport and long-term relationships with Group Organisers
Welcoming groups on arrival at Resort and ensuring a smooth handover
Creating and developing sales leads to secure new business
Attending external exhibitions and travel shows to promote and grow Group Sales
Assisting with direct sales calls during peak demand
Hours of Work
- Part Time working 32 hours per week over 4/5 days including a weekend day on a rota basis.
- Shift Patterns will vary between 9am 6pm
- You also get to blend office and home working seamlessly after full training.
Qualifications :
We are looking for people who are passionate about selling and ideally have previous sales experience. Being highly organised and able to adapt priorities on the go will be essential to succeed in this fast-paced role.
Additional Information :
- Free use of Palms Health & Fitness - Gym and Swimming Pool
- 30% Discount on products in the shop
- Discounted holidays for you and your family at both our Hopton-on-Sea and Five Lakes Resorts
- Free Team Lunch available daily
- An all-year-round position (not seasonal)
- Free Parking and on the main Bus Route
- Cycle to Work Scheme
- 10% Discount off all products and treatments within Aphrodite Beauty Salon
- Opportunities to learn and develop across the Resort with Potters Development Academy. Including the Trainee Manager Programme Pathway to Success and Apprenticeship
- Discounted Tickets for you and family or friends to join us for a drinks-all-inclusive Evening of Entertainment on Resort
- Free access to our Employee Assistance and Wellbeing Programmes. Including advice and support with health checks access to GPs mental health support and counselling
#INDHPHOP
Potters Resorts is an equal opportunities employer. We will consider all qualified candidates without regard to age disability gender gender reassignment marriage and civil partnership pregnancy and maternity race religion or belief sex or sexual orientation. Our recruitment team are happy to support with any reasonable adjustments that are needed within the recruitment process.
Remote Work :
No
Employment Type :
Part-time
View more
View less