Service Manager
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Job Location:
Salt Lake, UT - USA
Monthly Salary:
Not Disclosed
Posted on:
6 days ago
Vacancies:
1 Vacancy
Job Summary
Salt Lake Valley and Sky Auto Group is currently accepting applications for an Experienced Service Manager and/or Service Drive Manager for locations between Salt Lake and Provo.
This leadership role involves coordinating all aspects of the service department to deliver exceptional automotive service experiences to our employees and guests. This position is essential to the success and growth of both our dealership and the organization.
We are seeking results-driven leaders who excel at fostering and maintaining strong collaborative team environments.
Responsibilities:
The Service Leadership Roleis responsible for managing the service team ensuring excellent customer service overseeing service operations resolving guest complaints and maintaining service quality standards.
- Daily leadership of the service team through communication and involved accountability.
- Collaborate with service director and owner on current and future department needs.
- Payroll and time keeping obligations to ensure all employees are paid accurately and on time.
- Maintain a service guest follow up system that supports repeat and referral business and contributes to positive experiences.
- Hire and supervise all service department personnel as well as monitor their ongoing performance.
- Craft goals and objectives for the department which include monthly and annual operating forecasts andbudgets.
- Marketing plans to increase car counts anddevelop new business.
- Maintain a high Customer Service Index (CSI) rating by handling customer complaints immediately and appropriately.
- Oversee financial statements and schedules.
- Manufacturer Warranty accounting and compliance.
Requirements:
The ideal candidate for this position should have previous experience in service management exceptional communication skills strong leadership qualities and the ability to multitask effectively.
- Team leadership experience with valid references will be required.
- Experience in Service Management for General Motors Chrysler Dodge Jeep Ram or Ford is preferred.
- Service Advisor experience for General Motors Chrysler Dodge Jeep Ram or Ford is preferred.
- Automotive shop and/or dealership service experience is required for consideration.
- Clean driving record & valid drivers license.
- Driven personality eager to improve and able to work within and support internal teams.
Benefits:
Some of the benefits of this position include competitive compensation room for growth within the company medical dental holiday vacation 401(k) and the opportunity to work with a dedicated team.
About the company:
Salt Lake Valley/Sky Auto Group is a reputable company in the automotive industry known for its commitment to providing top-notch service to its customers. The company values teamwork professionalism and customer satisfaction above all else.
Required Experience:
Manager
Key Skills
- Restaurant Experience
- Kitchen Experience
- Dealership Experience
- Food Safety Experience
- Management Experience
- Auto Service Management
- Maintenance
- Operations Management
- Cash Handling
- Leadership Experience
- Supervising Experience
- Automotive Service
About Company
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