Account Manager

Job Title: Account Manager

Job Type: Full-Time Employment
Location: New Jersey (Onsite)


Role Overview

We are seeking a dynamic and results-driven Account Manager to manage nurture and expand relationships with key clients. The ideal candidate is a passionate self-motivated and detail-oriented professional who thrives in a client-facing environment and is committed to delivering exceptional customer success.
This role focuses on strengthening existing partnerships identifying growth opportunities and driving strategic initiatives to maximize client value and business outcomes.

Preferred Background:
Candidates with prior experience working at large system integrators (e.g. TCS Infosys Tech Mahindra) supporting healthcare domain clients will be highly regarded.


Key Responsibilities


Serve as the primary point of contact for assigned key accounts and stakeholders

Develop and maintain trusted advisory relationships with clients and internal teams

Build deep understanding of customer needs objectives and challenges

Identify opportunities to expand services solutions and engagement scope

Proactively propose solutions aligned with client business goals

Drive account growth through strategic planning and relationship management

Prepare and manage monthly quarterly and annual sales forecasts

Monitor account performance risks and client satisfaction

Collaborate with delivery operations and leadership teams to ensure successful outcomes




Required Qualifications


Proven experience as a Key Account Manager / Account Manager

Strong problem-solving and negotiation skills

Excellent communication and interpersonal abilities

Demonstrated ability to build relationships across all organizational levels

Strong business acumen and customer-centric mindset

Excellent organizational and time-management skills

Bachelors degree in Business Sales Business Administration or related field

15 years of relevant professional experience




Preferred Qualifications


Experience managing accounts within the Healthcare domain

Background working with large system integrators

Experience in IT services / consulting / staffing environments



Key Competencies

Client Relationship Management
Strategic Account Growth
Stakeholder Engagement
Sales Forecasting & Planning
Communication & Negotiation
Business Development Mindset