Senior Merchant Enablement PM

We are seeking a Merchant Enablement Program Manager III to drive strategic enablement initiatives that support merchandising teams across tools technology and special projects. This role will serve as the primary point for complex enablement programs and act as a business resource in merchandising enablement expertise. You will engage cross-functionally with stakeholders across Whole Foods Market and Amazon to develop and implement frameworks processes and strategies that enhance merchant effectiveness and operational excellence across the Merchandising
organization.

Location: This role is based in Austin TX with an expectation of five days per week in the Store Support office.

Key job responsibilities
Lead end-to-end program management for complex business-critical merchandising enablement initiatives from initiation through delivery including tools adoption technology implementation and special project coordination.
Serve as an escalation point for enablement program teams providing strategic guidance and removing blockers to ensure successful delivery.
Partner with cross-functional teams to identify enablement needs related to tools technology platforms and process improvements across the organization.
Collaborate with Learning and Development (L&D) to design and deliver training programs that support merchant proficiency in new tools systems and processes.
Oversee business readiness assessments resource planning and program sequencing (workback schedules/key milestones) to optimize implementation of merchandising tools and technology.
Establish and drive best practices in execution communication project management and performance measurement for enablement programs.
Conduct post-launch evaluations to assess tool adoption identify usage trends and refine future enablement strategies.
Deliver clear concise updates to senior leadership and stakeholders ensuring alignment and transparency across merchandising leadership.
Proactively identify and mitigate risks in tool rollouts and technology implementations implementing contingency plans as needed.
Author detailed program plans and documentation to obtain leadership buy-in for enablement initiatives.
Support change management efforts related to merchandising tools technology transitions and process enhancements.
Act as a business resource and subject matter expert in merchandising enablement frequently called upon to provide guidance on complex initiatives.


- 5 years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy end to end delivery and communicating results to senior leadership

- 2 years of driving process improvements experience
- Masters degree or MBA in business operations human resources adult education organizational development instructional design or related field

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $104100/year in our lowest geographic market up to $185000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.