Application Support, Validation & Security Engineer

About Parkar

At Parkar we are redefining cloud transformation with the power of Microsoft Azure and AWS platforms. Our commitment to aligning with industry-leading cloud technologies enables us to deliver tailored best-in-class solutions that drive tangible results for our clients.

With over a decade of experience and more than 100 enterprise engagements across diverse industries we specialize in empowering businesses to innovate and scale. From AIOps to Generative AI and advanced Machine Learning our expertise spans the technologies that shape tomorrows enterprises.

As a Microsoft Gold Partner we boast over 125 Azure certifications and a track record of 400 successful projects powered by our team of 200 skilled engineers. Whether its data analytics DevOps automation or application development Parkar is dedicated to achieving each clients unique transformation goals with agility precision and a relentless pursuit of excellence.

Vector is our flagship platform built on the latest in IT and AI technology to empower organizations to work smarter and stay ahead in a fast-changing digital world. It streamlines digital operations with intelligent automation and seamless cloud integration. With features like real-time monitoring early problem detection and scalable flexibility Vector helps reduce costs boost reliability and drive continuous innovation.

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Role Overview:

We are seeking an experienced Application Support Validation & Security Engineer to manage and support enterprise applications in regulated environments. This role is responsible for ensuring system stability regulatory compliance data integrity and cybersecurity across laboratory manufacturing and enterprise platforms. The ideal candidate will have strong expertise in application support Computer System Validation (CSV) security risk management and working within GxP-regulated environments such as pharmaceuticals or life sciences.

Key Responsibilities:

Application Support & Management:

oProvide technical and administrative support for enterprise applications including laboratory and manufacturing systems such as Empower LabX LIMS PowerApps and ServiceNow.

oCollaborate with cross-functional teams to resolve application issues and ensure optimal system performance and availability.

Validation & Compliance:

oLead Computer System Validation (CSV) activities for new system implementations and upgrades in compliance with GxP 21 CFR Part 11 and global regulatory standards (USFDA HSA PMDA WHO).

oAuthor review and maintain validation documentation SOPs and SDLC deliverables.

oSupport audit readiness activities and respond to regulatory inspections by providing evidence of compliance.

Security & Risk Management:

oImplement and manage security and monitoring tools such as Qualys Sophos and Dynatrace for vulnerability management and proactive threat detection.

oIntegrate cybersecurity controls into validated systems and enforce security policies across enterprise platforms.

oConduct risk assessments and support timely remediation of identified vulnerabilities.

Project Management:

oLead end-to-end lifecycle management of application upgrade and enhancement projects including multi-site implementations (e.g. Empower upgrades).

oManage change control deviation handling and incident management processes in alignment with QMS and ITSM standards.

oCoordinate with global and cross-functional teams for deployment of compliance and security initiatives.

Infrastructure & Access Control:

oAdminister enterprise servers cloud-based virtual machine environments and Active Directory services.

oDesign and implement automated user access management solutions (e.g. SailPoint) to streamline provisioning and strengthen security controls.

Monitoring & Reporting:

oPerform proactive system and performance monitoring using tools such as Dynatrace to ensure data integrity and system reliability.

oPrepare audit reports compliance documentation and management dashboards for internal and external stakeholders.

Requirements:

Minimum 9 years of experience in IT application support validation and security operations.

Strong hands-on experience managing CSV projects and supporting regulatory audits.

Proven experience supporting enterprise applications and infrastructure in pharmaceutical or other regulated environments.

In-depth knowledge of CSV GxP 21 CFR Part 11 GAMP guidelines SDLC SOP development and audit readiness.

Proficiency with security tools (Qualys Sophos) monitoring tools (Dynatrace) and access management solutions (SailPoint).

Strong analytical problem-solving communication and stakeholder collaboration skills.

Ability to manage multiple projects while operating under strict regulatory and compliance requirements.

Education:

Bachelors or Masters degree in Electrical Power Engineering Information Technology or a related discipline.

Certifications (Preferred):

ITIL or equivalent IT Service Management certification.

Security certifications such as CISSP CISA or CCSP.

Cloud certifications (AWS or Azure) are an added advantage.