People Technology Delivery Manager

About Gusto

At Gusto were on a mission to grow the small business economy. We handle the hard stufflike payroll health insurance 401(k)s and HRso owners can focus on their craft and customers. With teams in Denver San Francisco and New York were proud to support more than 400000 small businesses across the country and were building a workplace that represents and celebrates the customers we serve. Learn more about our Total Rewards philosophy.

About the Role:

The People Technology Delivery Manager is responsible for managing delivery of People Technology initiatives. This role works across People IT Finance and business teams to implement new systems optimize existing ones and ensure seamless adoption. You will drive timelines manage vendors mitigate risk and ensure each People tech project meets business requirements and high-quality delivery standards.

About the Team:

The People Solutions team is transforming how Gusto supports its people by pairing cutting-edge AI with smart automation. We optimize workflows enhance service delivery and free up teams to focus on meaningful high-impact work to support a more responsive efficient and future-ready people experience.

Heres what youll do day-to-day:

Portfolio Strategy & Roadmap

• Partner with the People Tech team and People Leadership to manage the People Technology roadmap
• Manage intake and prioritization of technology initiatives in partnership with stakeholders and People leadership

Project & Change Management

• Lead People tech implementations enhancements and cross-functional technology projects (implementations upgrades integrations workflow redesign system rollouts).
• Build project plans manage scope timelines mitigate risks track milestones and ensure smooth go-lives.
• Facilitate requirements gathering process mapping and documentation.
• Coordinate cross-functional teams and ensure clear communication across stakeholders on project status and delivery.
• Collaborate with customers and stakeholders to develop change-management strategies to drive adoption including training plans communications and support resources.
• Establish best practices for project execution documentation and governance.

Stakeholder & Vendor Management

• Oversee vendor performance licensing renewals SLAs escalations and negotiations.
• Track project budgets licensing needs and implementation costs.

Heres what were looking for:

Required

• 58 years of experience in HR technology project management HRIS or People Operations roles.
• Strong understanding of HR processes (recruiting onboarding performance management comp cycles employee engagement L&D).
• Proven project management skills; experience running end-to-end tech implementations.
• Excellent cross-functional communication stakeholder management and vendor-negotiation skills.

Preferred

• Project management certification (PMP CAPM Scrum Prosci).
• Experience with Project Management tools (Asana Jira Smartsheet).
• Exposure to data migration testing methodologies and process mapping.
• Experience working in high-growth or fast-paced environments.

Our cash compensation amount for this role is between $168420 - $210525/year in Denver between $197895 - 247369/year for New York/San Francisco. Final offer amounts are determined by multiple factors including candidate location experience and expertise and may vary from the amounts listed above.

Gusto has physical office spaces in Denver San Francisco and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles Gustos subsidiary whose physical office is in Scottsdale.

Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.

When approved to work from a location other than a Gusto office a secure reliable and consistent internet connection is required. This includes non-office days for hybrid employees.

Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds not just because its the right thing to do but because it makes our company stronger. If you share our values and our enthusiasm for small businesses you will find a home at Gusto.

Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race color religion national origin age sex (including pregnancy childbirth or related medical conditions) marital status ancestry physical or mental disability genetic information veteran status gender identity or expression sexual orientation or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories consistent with applicable federal state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey please fill out this form and a member of our team will get in touch with you.

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